Vitality is seeking a Customer Service Advisor in Member Care to handle inbound calls from members during health-related discussions. You will deliver compassionate, personalised advice while navigating multiple systems to resolve billing and treatment queries.
In this hybrid role, you’ll join a team focused on empowering members through support, guidance, and timely information, with a 12-week induction and ongoing coaching to help you thrive.
#J-18808-Ljbffr
Member Care Advisor (Hybrid) – Bonus & Benefits employer: Vitality
Vitality is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With flexible working arrangements and a commitment to diversity and inclusion, employees are empowered to thrive in their roles while enjoying competitive benefits such as a generous pension scheme and award-winning health insurance. Join us in our London office and be part of a purpose-driven team dedicated to making a positive impact on society.
