At a Glance
- Tasks: Assess life and critical illness claims, ensuring compliance with industry standards.
- Company: Join a leading insurance provider with a focus on innovation and support.
- Benefits: Flexible home working, competitive salary, and opportunities for professional growth.
- Other info: Mentorship opportunities and a collaborative team environment await you.
- Why this job: Make a real difference in people's lives while developing your expertise in claims assessment.
- Qualifications: Experience in life cover claims and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Overview Team - Claims. Working Pattern - Home working however, may be required to go into a Vitality location ad hoc (Stockport, Bournemouth or London).
Role
As a Claims Assessor Specialist, you will be responsible for assessing Life Cover, Terminal Illness, and Critical Illness claims in line with current UK industry best practice. Although this role is primarily home-based, there may be occasions when you are required to attend the office.
Responsibilities
- Assess the validity of submitted claims, ensuring all decisions are made in accordance with industry-leading UK claims practices. This includes reviewing medical and supporting evidence, obtaining further information where required, and drafting and issuing clear, accurate decision letters and related correspondence.
- Identify potential concerns such as fraud, non-disclosure, misrepresentation, or pre-existing conditions.
- Collaborate with strategic underwriters, management, reinsurers, and other key stakeholders to ensure fair, timely, and accurate claim outcomes.
- Provide mentoring and coaching to junior team members, which may include facilitating case study sessions, delivering training on specialist topics, and supporting their technical development.
- Assist in complaint resolution, ensuring thorough investigation and professional communication throughout the process.
Essential Skills & Experience
- Experience assessing and managing Life Cover and tiered Critical Illness claims.
- Strong understanding of the UK insurance market and regulatory environment.
- Proven experience working with reinsurers.
- Ability to present ideas confidently and deliver training to peers.
- Advanced verbal and written communication skills.
- Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and other common Office applications.
- CII Claims qualification.
Life Claims Assessor Specialist (UK Based) employer: Vitality
At Vitality, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment that prioritises employee well-being and professional growth. As a Life Claims Assessor Specialist, you will benefit from comprehensive training opportunities, a collaborative culture, and the chance to make a meaningful impact in the lives of our clients while working primarily from home with occasional visits to our vibrant offices in Stockport, Bournemouth, or London.
StudySmarter Expert Advice🤫
We think this is how you could land Life Claims Assessor Specialist (UK Based)
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims assessment. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for virtual interviews by practising your communication skills. Since this role involves high-level communication, make sure you can clearly articulate your experience and how it aligns with the job requirements.
✨Tip Number 3
Showcase your expertise! During interviews, be ready to discuss specific cases you've handled, especially those involving complex claims. This will demonstrate your knowledge of the UK insurance market and your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Life Claims Assessor Specialist (UK Based)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Life Claims Assessor Specialist role. Highlight your experience in assessing Life Cover and Critical Illness claims, and don’t forget to showcase your communication skills – both written and verbal!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of the UK insurance market and how your skills align with the responsibilities outlined in the job description.
Showcase Relevant Experience:When filling out your application, be sure to include specific examples of your past work that relate to the key skills mentioned in the job description. This could be anything from assessing claims to collaborating with underwriters.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates about your application status!
How to prepare for a job interview at Vitality
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Life Cover, Terminal Illness, and Critical Illness claims. Familiarise yourself with the current UK industry best practices and be ready to discuss how you've applied this knowledge in previous roles.
✨Show Off Your Communication Skills
Since high-level communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated complex information in writing and verbally, especially in a claims context.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle potential concerns like fraud or misrepresentation. Think of specific scenarios from your past experience where you successfully navigated these issues and be ready to share them.
✨Demonstrate Your Mentoring Experience
As mentoring junior team members is part of the role, come prepared with examples of how you've supported others in their development. Highlight any training sessions you've led or case studies you've facilitated to showcase your leadership skills.
