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For Companies At a Glance
- Tasks: Oversee daily operations and coordinate with service providers for seamless facilities management.
- Company: Join Vitality, recently awarded 'Top 10 Best Places To Work' in The Sunday Times Awards 2024!
- Benefits: Enjoy flexible working, bonus schemes, health insurance, and a pension plan up to 12%.
- Why this job: Be part of a supportive culture that values your growth and well-being while making a positive impact.
- Qualifications: PC literate with 12 months FM experience or 2-3 years general business experience required.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
About The Role
Team – Facilities
Working Pattern - Office based – 5 days per week in the Vitality London Office. Full time, 37.5 hours per week. We are happy to discuss flexible working!
Top 3 skills needed for this role:
- Excellent communication skills.
- A good understanding of building services, IT/AV/Telephony systems, and maintenance procedures for conducting site inspections and resolving technical issues.
- Flexible & Adaptable.
What this role is all about:
As a Facilities Coordinator, you will oversee daily operations of Facilities Management Services and coordinate with service providers for seamless delivery. You will act as the primary contact for customers, addressing inquiries and resolving issues promptly, and ensure the smooth functioning of building services, adhering to current procedures and legislation.
Key Actions:
- You will be the first point of contact and monitor the day to day FM issues. Ensuring effective communication with staff and management as necessary, and to agreed specifications, timescales and costs.
- Production, monitoring and maintenance of the security card access system for the business, ensuring adequate security is maintained.
- Provide management and support for on site events.
- To assist with when required opening, sorting and distribution of the post, filing, stationary stock control etc.
- You will co-ordinate the activities of contractors on site to ensure that all jobs are completed in a timely and efficient manner.
- Provide cover whenever necessary for reception in order to maintain continuity of service.
- To ensure that the company complies with Health and Safety legislation by carrying out basic tasks such as induction’s, work station assessments and monthly inspections as required.
- Acts as Emergency Co-ordinator in emergency evacuation procedures to ensure safety of staff.
- To raise PO’s through an automated finance system and process invoices for payment.
- Ensure that local and role specific Treating Customers Fairly requirements are met in line with key outputs.
- To effectively manage stakeholder expectations.
- To conduct daily site inspections utilising an excellent technical knowledge to ensure early fix and maintenance procedures are deployed.
- Working closely with the IT team to ensure all onsite IT/AV/Telephony issues are quickly identified and resolved.
- To provide support and assistance to all areas within the Property & Facilities function.
What do you need to thrive?
- PC literate with keyboard skills.
- Competent in all relevant MS applications, eg Word, Excel and Power Point, Outlook etc.
- 12 months experience in an FM role or 2-3 years general business experience.
- Organisational Skills: Managing multiple tasks such as security card systems, event support, office moves, and daily inspections requires strong organizational abilities.
- Problem-Solving Skills: Ability to quickly identify and resolve issues, ensuring minimal disruption to business operations.
- Attention to Detail: Ensuring compliance with Health and Safety legislation, processing invoices, and maintaining security systems requires meticulous attention to detail.
- Leadership and Coordination: Acting as an Emergency Coordinator and managing on-site events and contractors necessitates leadership and coordination skills.
- Administrative Skills: Tasks such as raising purchase orders, processing invoices, and maintaining stock control require solid administrative capabilities.
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance.
- A pension of up to 12%– We will match your contributions up to 6% of your salary.
- Our award-winning Vitality health insurance – With its own set of rewards and benefits.
- Life Assurance – Four times annual salary.
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest you’ve ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
About The Company
We’re really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!
Diversity & Inclusion
At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality’s approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.
Facilities Co-ordinator employer: Vitality
Contact Detail:
Vitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Co-ordinator
✨Tip Number 1
Familiarise yourself with the specific building services and IT/AV/Telephony systems mentioned in the job description. Understanding these systems will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. This could include coordinating events or overseeing maintenance procedures, which are key aspects of the Facilities Coordinator position.
✨Tip Number 3
Highlight your problem-solving abilities by discussing specific instances where you've quickly identified and resolved issues. This is crucial for the role, as you'll need to ensure minimal disruption to business operations.
✨Tip Number 4
Prepare to discuss your experience with Health and Safety compliance. Being able to articulate your understanding of relevant legislation and how you've implemented it in past roles will set you apart from other candidates.
We think you need these skills to ace Facilities Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and showcases your communication skills. Emphasise any previous roles where you coordinated with service providers or managed daily operations.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your organisational and problem-solving skills have helped you succeed in past positions, particularly in facilities management.
Highlight Technical Knowledge: Since the role requires a good understanding of building services and IT/AV/Telephony systems, be sure to include any relevant technical skills or certifications you possess. This will demonstrate your capability to handle the technical aspects of the job.
Showcase Flexibility and Adaptability: Given the emphasis on flexibility in the job description, provide examples of how you've successfully adapted to changing circumstances in previous roles. This could include managing multiple tasks or responding to unexpected challenges.
How to prepare for a job interview at Vitality
✨Showcase Your Communication Skills
As a Facilities Coordinator, excellent communication is key. Be prepared to discuss how you've effectively communicated with team members and clients in past roles. Use specific examples to demonstrate your ability to address inquiries and resolve issues promptly.
✨Demonstrate Technical Knowledge
Familiarise yourself with building services, IT/AV/Telephony systems, and maintenance procedures. During the interview, be ready to discuss your experience with these systems and how you've resolved technical issues in previous positions.
✨Highlight Your Organisational Skills
This role requires managing multiple tasks simultaneously. Prepare to share examples of how you've successfully organised events, managed security systems, or conducted site inspections while maintaining attention to detail.
✨Emphasise Flexibility and Adaptability
The job description mentions the need for flexibility. Be ready to discuss situations where you've had to adapt to changing circumstances or priorities, showcasing your ability to remain effective under pressure.
