At a Glance
- Tasks: Support members with health concerns through compassionate guidance and effective communication.
- Company: Vitality, a leader in health insurance with a focus on member care.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Empathy, strong communication skills, and ability to navigate multiple systems.
The predicted salary is between 30000 - 40000 £ per year.
Vitality is seeking a Customer Service Advisor for its Member Care team. The role involves handling inbound calls from members during health-related concerns, providing guidance and compassionate support, and guiding customers from inquiry through to diagnosis and treatment planning.
You will work in a hybrid model after probation, with 2 days in the office and 3 days at home.
The ideal candidate demonstrates empathy, strong communication, and the ability to navigate multiple systems to resolve issues.
Empathetic Health Insurance Member Care Advisor employer: Vitality
As a Senior Actuarial Analyst within the Vitality Programme team, you will thrive in a dynamic and collaborative environment that champions innovation and professional growth. With flexible working options and a strong focus on employee well-being, including an award-winning health insurance plan and generous pension contributions, our company is dedicated to fostering a supportive culture where your contributions directly impact our market-leading propositions. Join us in London or Bournemouth, where your expertise in advanced analytics and pricing strategy will be valued and rewarded.
