Vitality is seeking a Customer Service Advisor in Member Care to provide compassionate, quality support to our members. You will handle inbound calls related to health concerns, billing queries and treatment guidance, working within a 12-week induction to learn products, processes and our Customer Charter.
The role offers hybrid work after probation with 2 days in the office and 3 days at home, a starting salary of £30,137 and a monthly performance bonus, plus generous holiday and benefits.
#J-18808-Ljbffr
Member Care: Hybrid Remote Customer Service Advisor in Bournemouth employer: Vitality
Vitality is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With flexible working arrangements and a commitment to diversity and inclusion, employees are empowered to thrive in their roles while enjoying competitive benefits such as a generous pension scheme and award-winning health insurance. Join us in our London office and be part of a purpose-driven team dedicated to making a positive impact on society.
