Business Process Consultant (m/w/d) in Bournemouth

Business Process Consultant (m/w/d) in Bournemouth

Bournemouth Part-Time 35000 - 45000 £ / year (est.) No working from home possible
Vitality

At a Glance

  • Tasks: Be the go-to virtual sales partner for Specialist Intermediary firms and grow new business.
  • Company: Join a dynamic team at a leading health insurance company with a focus on innovation.
  • Benefits: Enjoy a competitive salary, bonus schemes, and up to 12% pension contributions.
  • Other info: Flexible working options and great career growth opportunities await you!
  • Why this job: Make a real impact by building strong broker relationships and driving successful outcomes.
  • Qualifications: Experience in customer relationship management and strong presentation skills are desirable.

The predicted salary is between 35000 - 45000 £ per year.

Full time, 35 hours per week. We are happy to discuss flexible working!

You’ll be the trusted virtual sales partner for Specialist Intermediary firms within our Key Accounts channel, playing a central role in growing our Micro SME new business pipeline and turning high-quality opportunities into successful outcomes. Using digital channels as your primary way of working, you’ll build strong, meaningful broker relationships through engaging virtual meetings, new business reviews, product training and insightful portfolio performance discussions.

Working closely with our Business Development Managers and National Sales Manager, you’ll help strengthen strategic intermediary partnerships, spot new Micro SME opportunities through specialist firms and aggregators and use sales insight and data to drive conversion. You’ll keep everything clearly tracked in Salesforce to ensure strong pipeline visibility and momentum, and when it really counts, you’ll also get out with the field team on accompanied visits to support relationship growth and key opportunities.

Ensure all activity complies with the FCA Consumer Duty, delivering good outcomes for customers and meeting local, role-specific regulatory requirements. Complete mandatory internal training relating to the systems, processes, and regulatory requirements relevant to the role, including ongoing Consumer Duty updates. Proactively identify and escalate (via your line manager) any risks that may impact customer outcomes, the business, or third parties. Report system, process, or service issues promptly to support continuous improvement and positive customer outcomes.

  • Experience building and managing customer or broker relationships (desirable)
  • Familiarity with Salesforce or similar CRM systems (desirable)
  • Strong presentation and training skills

Bonus Schemes – A bonus that regularly rewards you for your performance.

A pension of up to 12% – We will match your contributions up to 6% of your salary.

Our award-winning Vitality health insurance – With its own set of rewards and benefits.

Life Assurance – Four times annual salary.

Great career opportunities!

Help you to be the healthiest you’ve ever been.

Help you advance your career by playing you to your strengths.

Give you a voice to help our business grow and make Vitality a great place to be.

Provide a healthy balance of challenge and support.

Recognise and reward you with a competitive salary and amazing benefits.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

Vitality

Contact Details:

Vitality Recruitment Team

We think you need these skills to ace Business Process Consultant (m/w/d) in Bournemouth

Sales Insight
Relationship Management
Virtual Communication
Presentation Skills
Training Skills
Salesforce
Data Analysis