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- Tasks: Ensure estates are clean, safe, and welcoming through caretaking and cleaning services.
- Company: Join a social business dedicated to making a positive change in housing.
- Benefits: Enjoy 27 days holiday, pension contributions, health plans, and flexible working options.
- Why this job: Be a visible presence in the community, making a real difference for residents.
- Qualifications: Customer-focused experience and strong communication skills required.
- Other info: We welcome diverse applicants and offer career growth opportunities.
The predicted salary is between 21800 - 25878 £ per year.
Based in Broxbourne, Hertfordshire. Permanent, full-time, 37 hours per week. Salary: £25,878 per annum.
We have an exciting opportunity for a customer-focused individual with great communication skills to join our dedicated organisation. In this role, you will make sure our estates remain clean, safe, and welcoming by delivering a first-class caretaking and cleaning service across communal and external areas. You will handle a wide range of daily tasks, from sweeping, vacuuming, and mopping to graffiti removal, bulk waste clearance, and litter picking, ensuring every space feels cared for and well-maintained. You will be a visible and approachable presence on our estates, acting as the first point of contact for residents and responding quickly to requests or concerns with professionalism and empathy. Alongside this, you will spot and report issues such as fly-tipping, abandoned vehicles, repairs, and anti-social behaviour, helping to resolve problems swiftly and maintain a safe environment.
Qualifications & skills:
- Experience in a customer-focused role
- Good communication skills
- The ability to work as part of a team
- The ability to follow procedures and safe working practices
You will also be required to have a basic criminal record (DBS) check, which we will pay for.
We offer services designed to help our customers live comfortably in their homes, and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities.
Benefits package:
- 27 days holiday per year plus bank holidays (pro rata for part-time colleagues)
- Buy and sell holiday scheme
- Cross-organisational bonus scheme
- Up to 12% pension contribution
- Life assurance cover
- Funded health cash plan or subsidised private medical insurance
- Discount vouchers
- Enhanced family leave
- Range of special leave
- Car loans, cycle to work and electric car lease scheme
The closing date for this vacancy is 15th February 2026. We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum selection criteria for the job.
We are committed to building an inclusive workplace where equity, diversity and inclusion are part of our culture, as we recognise the benefits of a diverse workforce. Our 3-year EDI strategy outlines how we will achieve this. We strongly welcome applications from underrepresented groups and groups which are identified as a priority within our strategy, including LGBTQIA+, Black, Asian and Minority Ethnic communities, applicants with disabilities and people under 30.
We understand that some candidates, particularly from certain groups, may hesitate to apply unless they meet every requirement. While we are looking for people with the right skills and experience, we also value diverse backgrounds and transferable skills. If you meet most of the criteria and believe you would thrive in the role, we encourage you to apply.
All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers.
If you are looking for a new role as a Caretaker with a supportive organisation, please apply via the button shown.
Caretaker employer: Vitality In Action Foundation
Contact Detail:
Vitality In Action Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretaker
✨Tip Number 1
Get to know the company! Research their values and mission, especially around community support and inclusivity. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about being approachable and responsive, think of examples from your past experiences where you've successfully handled customer queries or concerns. Be ready to share these during your interview.
✨Tip Number 3
Show off your teamwork spirit! Think of times when you've worked well with others to achieve a common goal. This will highlight your ability to fit into their dedicated organisation and contribute positively to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us directly. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Caretaker
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in customer-focused roles. We want to see how you've made a positive impact on customers in the past, so share specific examples that showcase your communication skills and approachability.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the Caretaker role.
Tailor Your Application: Take a moment to tailor your application to our job description. Mention specific tasks from the role, like cleaning or reporting issues, and relate them to your previous experiences. This shows us you’ve done your homework!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Vitality In Action Foundation
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Caretaker. Familiarise yourself with tasks like cleaning, maintenance, and customer interaction. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires great communication, think of examples from your past experiences where you've effectively interacted with customers or resolved issues. Be ready to discuss how you would handle resident concerns with professionalism and empathy.
✨Demonstrate Team Spirit
Being part of a team is crucial in this role. Prepare to talk about your experience working collaboratively with others. Share specific instances where you contributed to a team effort, highlighting your ability to follow procedures and work safely.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the organisation's values, team dynamics, or the challenges they face. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
