At a Glance
- Tasks: Engage with customers over the phone to provide tailored health insurance advice.
- Company: Join Vitality, a top-rated UK insurance brand focused on making lives healthier and happier.
- Benefits: Enjoy remote work flexibility, a generous pension, free meals, gym discounts, and more perks!
- Other info: Hybrid role with occasional office visits; travel costs covered.
- Why this job: Be part of a purpose-driven team that values your growth and well-being while making a social impact.
- Qualifications: Must have 12 months of sales experience in financial services or insurance.
The predicted salary is between 21600 - 28800 £ per year.
Team -Direct to Consumer - Health InsuranceSales, Continuation Team
Salary - £27,000 + Approx £12,000 OTB
Working Pattern Remote and Hybrid positions:Fulltime, 35 hours per week.Shifts between 8am to 8pm Monday to Friday.2Saturdays per month 10am-2pm
Hybrid a requirement to attend the Stockport office a minimum of 8 days per calendar month.
Remote Working -This role is primarily working from your home address. You will be required to attend the Stockport office once a month on a pre booked department day, or for any essential training or performance needs. - Therefore good travel links are essential. All travel and accommodation costs are paid for Vitality.
To qualify for a remote position, you must live over 1 hours travel time from SK26NG
Top 3 skills needed for this role:
- Sales Expertise and Target Orientation-Minimum of 12 months experience in financial services/regulated sales/insurance sales environment
- Effective Communication-The ability to deliver high-quality advice over the phone and to tailor your communication to the customers needs
- Self-Motivation-Being self-driven and motivated to maintain up-to-date knowledge and effectively manage your workload
Were Vitality and we do insurance differently. At Vitality, our core purpose - to make people healthier and to enhance and protect their lives - is at the heart of everything we do as anorganisation. Great people are at the core ofVitalitys values. We are looking for people who share in our values to provide high quality advice over the telephone directly to consumers who are considering continuing their PMI cover with Vitality. You will take inbound calls from customers, establish needs, and review the terms and conditions of their current, (PHC/ BHC/ CHC) and current medical status of the customer to identify the best outcomes for both the customer and Vitality to retain them. You will be self-driven, target motivated with a proven sales background. In return we will support you with product training and the opportunity to progress your career.
Key Actions:
- You will take inbound callswhere you will fact findon potential customers needs when enquiring about continuing their Private Medical Insurance.
- You will be required to obtain detailed medical history of your customers in order to determine the correctcover and underwriting terms.
- Ability to deliver difficult and challenging messages sensitively around the continuation of cover, eligibility for ongoing conditions and the higher premiums associated to that risk.
- You will understand and ensure compliance levels are met on every interaction.
- You will organise and manage your daily workload, so you continue to keep in touch with your customers,whilst they consider quotes and make changes. Ensuringthey convert to sales.
- You will have proven sales background where you enjoy exceeding targets(minimum of12 months) and can evidence working to stretching sales targets (API written) as well as KPIs such as conversion rates (Calls, leads, quotes, sales, average premium) and quality measures (NTU rate, QA Score and Complaints)
- Previous experience selling Private Medical Insurance/Other insurance products with an understanding of the application of Underwriting.
- Work effectively with not only direct clients but with our intermediaries and Group Secretaries to provide an exceptional service for our Group Leaver Customers.
- Have a professional approach with the ability to tailor your calls to the customer whilst meeting the compliance standard.
- Be well organised to effectively manage the complex post-sales pipeline and administration tasks.
- Self-motivated to make sure you are up to date with any product changes.
- Team player who shares knowledge and who positively participates in Team meetings and group settings.
- You will be computer literate as you will manoeuvre from different systems to provide quotes and record accurate information.
- A pension of up to 12% We will match your contributions up to 6% of your salary
- Free healthy breakfast and lunch when attending the office
- Life assurance 4 x salary
- Personal Health Fund to pay towards expenses such as optical, dental, health assessments, chronic prescriptions and activity tracking device
- Free healthy breakfast and lunch when attending the office
- Discounted gym membership
- Freecinema tickets at Vue and Odeon Cinemas every month if you stay active
- 50% off trainers(one pair per plan year)
- & Much more..!
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successfulin your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest youve ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
About The Company
We\'re really excited to announce that we have recently been awarded\"Top 10 Best Places To Work\"in The Sunday Times Awards 2024!
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit, our business benefits, and society benefits. Were successful because we attract, develop, and retain the best people and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if were the right fit for you? We cant wait.
Diversity & Inclusion
At Vitality, were committed to diversity and inclusion because its good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitalitys approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.#LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
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Remote Group Health Insurance Specialist in Sunderland employer: Vitality Corporate Services
At Vitality, we pride ourselves on being a top employer, offering a vibrant work culture that prioritises employee well-being and growth. With competitive benefits including a generous pension scheme, health incentives, and opportunities for career advancement, our team members are supported in achieving their personal and professional goals. Our hybrid working model allows for flexibility while fostering collaboration during essential office days in Stockport, making it an ideal environment for those seeking meaningful and rewarding employment.
Contact Details:
Vitality Corporate Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Remote Group Health Insurance Specialist in Sunderland
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Vitality Corporate Services). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Vitality Corporate Services. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Remote Group Health Insurance Specialist in Sunderland
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Vitality Corporate Services.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Vitality Corporate Services. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Vitality Corporate Services
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Vitality Corporate Services to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Vitality Corporate Services, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Vitality Corporate Services's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
