About The Role
Team – Provider Management
Working Pattern - Hybrid – 2 days per week in the Vitality Bournemouth, London or Stockport Office. Full time hours per week.
We are happy to discuss flexible working!
Top 3 skills needed for this role: Strong Relationship Management Skills
Experienced Commercial Negotiator
Confident Stakeholder Manager
What this role is all about
We're looking for a Senior Hospital Relationship Manager to join our Hospital Services team. This is a strategically important role responsible for managing some of Vitality's most significant provider partnerships, ensuring the delivery of high-quality, sustainable healthcare services for our members while driving strong commercial outcomes. Operating with a high degree of autonomy, this role will influence provider strategy, shape innovative partnership models and work closely with senior stakeholders across the business to maximise quality, value and member experience.
Key Actions Own and develop a portfolio of strategically critical hospital provider relationships with accountability for commercial performance, service delivery and contractual outcomes
Lead negotiations and commercial discussions with provider partners to secure sustainable agreements that balance member outcomes, quality standards and cost effectiveness
Drive provider performance improvements through robust relationship management, data-led insight and effective challenge where required
Influence provider utilisation strategies by analysing performance trends, identifying opportunities and recommending actions that support organisational objectives
Collaborate with Clinical, Claims, Consultant, MI and Primary Care teams to deliver integrated solutions that improve healthcare experiences and business performance
Support the design and implementation of innovative healthcare pathways, partnership models and operational improvements that deliver measurable member and commercial benefits
Ensure contractual compliance, governance standards and service expectations are maintained across provider relationships and commercial frameworks
Provide leadership, coaching and development support within the Hospital Services team, building capability and driving high performance...
Senior Hospital Relationship Manager in London employer: Vitality Corporate Services
Vitality is an exceptional employer that fosters a dynamic and inclusive work culture, offering flexible working arrangements to support a healthy work-life balance. As part of the Actuarial team in London, employees benefit from continuous professional development opportunities and the chance to collaborate with diverse stakeholders on innovative projects that drive the company's actuarial modelling capabilities forward. With a commitment to employee well-being and growth, Vitality stands out as a rewarding place to build a meaningful career.
Contact Details:
Vitality Corporate Services Recruitment Team
