About The Role
Team – Strategic Underwriting - Life
Working Pattern - Remote/Home based. Full time, 37.5 hours per week.
We are happy to discuss flexible working!
Top 3 skills needed for this role Advanced Underwriting Expertise – Deep knowledge of life, serious illness and income protection underwriting, with the ability to assess complex medical and financial risk accurately.
Audit & Analytical Capability – Strong attention to detail with the ability to review automated decisions, identify trends in non-disclosure, and translate insights into meaningful improvements.
Stakeholder Collaboration & Influence – Confidence working with underwriting, operational and automated underwriting teams to drive improvements, challenge processes and enhance overall quality standards.
What this role is all about:
At Vitality, this role sits at the heart of ensuring our life underwriting decisions truly reflect the needs of our members while maintaining the highest standards of accuracy and integrity. You'll play a key role in strengthening confidence in our automated underwriting engine by leading a robust post-issue audit programme, helping us better understand application disclosures and continuously improve outcomes. Alongside this, you'll contribute to new business underwriting quality audits and support retrospective claim assessments, giving you broad exposure across underwriting and making a meaningful impact on how we evolve and enhance our approach. You will be a life underwriting expert who lives and breaths life insurance.
Key Actions Ensure a robust post-issue underwriting non-disclosure QA programme is in place, working with Operational colleagues; ensure post-issue communications are sound and evidence collation is appropriate.
Review monthly random and targeted samples of automated underwriting system decisions, completing findings on the post-issue audit log and issuing a monthly summary report.
Ascertain the non-disclosure rate of policies across each distribution channel, supporting training and development by identifying and reporting trends where non-disclosure can be improved.
Liaise with the Automated Underwriting Team to recommend improvements to question sets and/or underwriting philo...
Quality Audit Underwriter in Glasgow employer: Vitality Corporate Services
Vitality is an exceptional employer that fosters a dynamic and inclusive work culture, offering flexible working arrangements to support a healthy work-life balance. As part of the Actuarial team in London, employees benefit from continuous professional development opportunities and the chance to collaborate with diverse stakeholders on innovative projects that drive the company's actuarial modelling capabilities forward. With a commitment to employee well-being and growth, Vitality stands out as a rewarding place to build a meaningful career.
Contact Details:
Vitality Corporate Services Recruitment Team
