Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Customer Insights function and drive transformative analytics strategies.
- Company: Join a forward-thinking company focused on innovation and customer-centric solutions.
- Benefits: Enjoy flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by shaping data-driven strategies that influence business decisions.
- Qualifications: Expertise in data architecture, global change leadership, and team development.
- Other info: Hybrid working model with a dynamic team environment and career advancement potential.
The predicted salary is between 43200 - 72000 £ per year.
About The Role
Team: Insights Lab
Working Pattern: Hybrid - 2 days per week in any of the Vitality offices. Full time hours. We are happy to discuss flexible working!
Top 3 skills needed for this role:
- Expertise in design and integrate complex data architectures
- Experience in leading global organisational change
- Experience in leading through others and developing capability
What this role is all about:
This role heads the strategic enablement of the Insights Lab, building the capability, infrastructure and frameworks that power actionable, scalable and self-service analytics across Vitality. You will design a connected, 360 customer view by integrating diverse data sources and enabling the shift from reactive reporting to proactive, predictive insight. You'll lead advanced analytics, champion innovation, and ensure the business leverages cutting-edge techniques to drive transformation. As part of the Insights Lab Leadership Team, you'll translate complex analytics into clear, actionable strategies for senior leaders, mentor analytics talent and embed best practice across the organisation, all while ensuring robust governance, data quality and trusted insight delivery.
Key Actions:
- Lead and develop the Customer Insights function, converting strategy into scalable capabilities.
Customer Insight Strategy and Transformation Lead employer: Vitality Corporate Services
Contact Detail:
Vitality Corporate Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Insight Strategy and Transformation Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Vitality or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Showcase your skills in action! If you've got experience with complex data architectures or leading change, think of ways to demonstrate this in interviews. Use real examples to illustrate how you've made an impact.
✨Tip Number 3
Prepare for those tricky questions! Brush up on how you would approach integrating diverse data sources or driving transformation. Being ready with thoughtful responses will show you're the right fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Insight Strategy and Transformation Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Insight Strategy and Transformation Lead. Highlight your experience in leading global organisational change and integrating complex data architectures. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Insights Lab and how you can contribute to building actionable, scalable analytics. We love seeing genuine enthusiasm and clear connections to our mission.
Showcase Your Leadership Skills: Since this role involves leading through others, make sure to highlight your leadership experiences. Share examples of how you've developed capability in teams and driven transformation. We’re keen to see how you can mentor analytics talent!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Vitality Corporate Services
✨Know Your Data Inside Out
Make sure you’re well-versed in the latest trends and techniques in data architecture. Be prepared to discuss how you've integrated complex data sources in previous roles, as this will show your expertise and ability to lead change.
✨Showcase Your Leadership Skills
Since this role involves leading through others, think of examples where you've successfully developed a team or mentored talent. Highlight specific instances where your leadership made a tangible impact on organisational change.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to customer insights and analytics. Practise articulating your thought process clearly, demonstrating how you would translate complex analytics into actionable strategies.
✨Emphasise Your Innovative Mindset
This role champions innovation, so be ready to discuss any cutting-edge techniques or tools you've used in the past. Share your ideas on how to drive transformation within the Insights Lab and make it clear that you're not just reactive but proactive in your approach.