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For Companies At a Glance
- Tasks: Guide customers to the right health cover and provide exceptional service over the phone.
- Company: Join Vitality, a multi-award-winning insurance brand focused on health and happiness.
- Benefits: Enjoy competitive pay, hybrid work, and access to wellness rewards like gym discounts.
- Other info: Be part of a diverse team in a supportive environment with great progression opportunities.
- Why this job: Make a real impact on people's lives while developing your sales skills and career.
- Qualifications: Sales experience or financial services background with strong customer engagement skills.
The predicted salary is between 28800 - 43200 £ per year.
About The Role
Team - D2C Health Department
35 hours, Monday-Friday shifts between 08:00-20:00, 1 Saturday a month 10:00-14:00
Hybrid role - 2 days a week in the office
What this role is all about
As an Insurance Adviser, you'll be the trusted expert guiding customers to the right health cover. Your mission is simple: listen to what people truly need and match them with the best Vitality solution. You'll have meaningful conversations, share your expertise, and ensure every customer feels confident and informed throughout their insurance journey with Vitality.
We're looking for someone with proven sales experience or a financial services background in a contact centre environment, combined with a natural ability to connect with people. If you're persuasive without being pushy, thrive on helping customers make smart choices, and love seeing results, this is your chance to shine. This role opens the door to progression opportunities to a Protection Adviser position, where you'll be able to gain financial services qualifications and specialise in providing expert Life Insurance advice and make an even bigger impact on customers' futures. If you want a role where your success opens doors to exciting growth, this is it.
What you will do as a Healthcare Sales Adviser:
- Provide exceptional service and advice over the telephone, guiding customers through their health insurance options.
- Clearly explain Vitality's unique health insurance, tailoring recommendations to the customers' needs.
- Highlight the added value of Vitality's wellness rewards (gym discounts, fitness devices, Cinema Rewards) and encourage engagement.
- Tailor recommendations to match the customers' needs and circumstances.
- Ensure customers are fully informed before making a purchasing decision, meeting FCA and internal compliance standards.
- Work closely with team members and managers to share best practices and maintain a collaborative environment.
- Proactively maintain and grow your product knowledge, taking ownership of your performance while benefiting from full support and training.
- Participate in ongoing development to enhance sales techniques and regulatory understanding.
- Represent Vitality's mission to make people healthier and protect their lives.
- Demonstrate exceptional time management skills to manage the balance between new customers whilst ensuring timely follow-up conversations with your personal pipeline of customers.
What you need to thrive:
- Experience within Financial Services
- Ideally a proven Sales experience
- Confident telephone manner
- Full understanding and knowledge of the regulatory requirements of the FCA
- Strong Customer orientation and engagement skills
- Highly motivated with a drive to deliver sales targets and outstanding customer outcomes
- A driven individual committed to personal development and progression
- Strong Organisation skills with the ability to manage personal time and focus to maximise productivity and results
About The Company
We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We've been a purpose and values-driven business from day 1 - long before it became fashionable. Our core purpose is to make people healthier and enhance and protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people and because we care. Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme.
Diversity & Inclusion
At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality's approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Insurance Sales Adviser Life Protection Pathway in Wolverhampton employer: Vitality Corporate Services Limited
Contact Detail:
Vitality Corporate Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Sales Adviser Life Protection Pathway in Wolverhampton
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Vitality's mission and values. This will help you connect your personal goals with what they stand for, making you a more appealing candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your sales experience and how you can help customers make informed decisions.
✨Tip Number 3
Show off your people skills! During the interview, highlight your ability to connect with customers. Share examples of how you've successfully guided clients in the past, especially in a contact centre environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. This shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Insurance Sales Adviser Life Protection Pathway in Wolverhampton
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight your sales experience in your application. We want to see how you've successfully connected with customers in the past, so share specific examples that demonstrate your persuasive yet friendly approach.
Tailor Your Application: Just like you'll tailor health cover for our customers, tailor your application to us! Use keywords from the job description and show how your skills align with what we're looking for. This helps us see you as a great fit right away.
Be Personable: We love candidates who can connect with people! In your written application, let your personality shine through. Share why you're passionate about helping others make informed choices, and how you embody our mission at Vitality.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Vitality Corporate Services Limited
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Vitality's health insurance products and the unique benefits they offer. Familiarise yourself with their wellness rewards and how they can positively impact customers' lives. This knowledge will help you demonstrate your expertise and connect with the interviewers.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience in detail. Think of specific examples where you've successfully guided customers to make informed decisions. Highlight your ability to listen to customer needs and tailor your recommendations accordingly. This will show that you can thrive in a role focused on helping customers.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the questions being asked and responding thoughtfully. It’s crucial for an Insurance Adviser to understand customer needs, so demonstrating this skill in your interview will set you apart from other candidates.
✨Emphasise Personal Development
Vitality values personal growth, so be ready to talk about how you’ve taken ownership of your development in the past. Share any relevant training or qualifications you’ve pursued, and express your enthusiasm for ongoing learning. This shows that you’re committed to not just the role, but also to growing within the company.