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For Companies At a Glance
- Tasks: Build strong supplier relationships and monitor performance to ensure top-notch service.
- Company: Join Vitality, a multi-award-winning insurance brand focused on health and happiness.
- Benefits: Enjoy competitive salary, bonus schemes, health insurance, and a generous pension plan.
- Why this job: Make a real impact by optimising supplier performance and enhancing customer experiences.
- Qualifications: Strong relationship management and analytical skills are essential for success.
- Other info: Flexible working environment with great career growth opportunities and a commitment to diversity.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Team Supplier Performance
Working Pattern - Hybrid 2 days per week in the Vitality Stockport or Bournemouth Office. Full time, 35 hours per week.
Top 3 skills needed for this role:
- Supplier Relationship Management - Ability to build and maintain strong, collaborative relationships with suppliers to drive mutual success.
- Performance & Quality Monitoring - Skilled in tracking KPIs, SLAs, and quality metrics to ensure suppliers meet agreed standards.
- Contract & Compliance Management - Understanding of contractual terms and the ability to ensure supplier adherence to legal and regulatory requirements.
What this role is all about:
As a Supplier Performance Manager, you are at the heart of creating outstanding experiences for our customers. Your role isn't just about managing contracts; it's about building strong, trusted relationships with our suppliers and inspiring them to deliver their very best. You'll work hand-in-hand with teams across the business to make sure suppliers consistently meet their commitments, tackle challenges head-on, and find smarter ways to improve service and efficiency. By combining strategic thinking with a focus on operational excellence, you'll help shape a supply base that's resilient, high-performing, and ready to exceed expectations.
Key Actions:
- Create strong supplier partnerships and develop supplier engagement.
- Manage supplier performance, delivery, quality, and risk in line with contractual requirements.
- Ensure consistent compliance with contractual terms and proactively address issues, risks, and controls within the established governance framework.
- Develop and implement strategies to optimise supplier performance and achieve cost savings.
- Analyse financial data and performance metrics to identify opportunities for increased efficiency and value.
- Foster strong cross-functional relationships with internal teams supported by suppliers, collaborating to drive process improvements and enhance supplier performance.
- Oversee the end-to-end delivery of improvement initiatives, ensuring effective implementation and measurable outcomes.
- Lead regular service and quality reviews, providing clear analysis and actionable insights on supplier performance to stakeholders, including executive leadership.
What do you need to thrive?
- Ability to build and sustain strong partnerships with suppliers, fostering engagement and collaboration.
- Competence in analysing supplier performance data, financial metrics, and identifying areas for improvement or cost savings.
- Strong skills in identifying issues, developing effective solutions, and ensuring timely resolution to maintain service quality.
- Excellent verbal and written communication skills, with the ability to present findings and recommendations to a range of stakeholders, including executive leadership.
- Experience working closely with internal teams to drive process improvement initiatives and enhance supplier performance.
- Ability to lead and implement improvement initiatives from conception to conclusion and demonstration of benefit.
- Knowledge of governance frameworks and experience in maintaining risk and control standards across supplier relationships.
- Proficiency in conducting regular service and quality reviews, delivering clear and actionable insights to stakeholders.
So, what's in it for you?
- Bonus Schemes - A bonus that regularly rewards you for your performance.
- A pension of up to 12% - We will match your contributions up to 6% of your salary.
- Our award-winning Vitality health insurance with its own set of rewards and benefits.
- Life Assurance - Four times annual salary.
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.
Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you: we will help you to be the healthiest you've ever been, create an environment that embraces you as you are and enables you to be your best self, give you flexibility on how, where and when you work, help you advance your career by playing you to your strengths, give you a voice to help our business grow and make Vitality a great place to be, give you the space to try, fail and learn, provide a healthy balance of challenge and support, recognise and reward you with a competitive salary and amazing benefits, be there for you when you need us, and provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.
About The Company
We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We've been a purpose and values-driven business from day 1 - long before it became fashionable. Our core purpose is to make people healthier and enhance and protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives; they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people and because we care. Plus, you get to join our 1.7 million members with access to our unique health insurance and healthy living programme.
Ready to find out if we're the right fit for you? We can't wait.
Diversity & Inclusion
At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality's approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Supplier Performance Manager (12 month FTC) in Stockport employer: Vitality Corporate Services Limited
Contact Detail:
Vitality Corporate Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Performance Manager (12 month FTC) in Stockport
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Supplier Performance Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews by researching the company and its suppliers. Understand their performance metrics and be ready to discuss how you can help improve them. Show them you’re not just another candidate, but someone who’s genuinely interested in their success.
✨Tip Number 3
Practice your communication skills! As a Supplier Performance Manager, you'll need to present findings clearly. Grab a friend and do some mock interviews. Get comfortable discussing KPIs and SLAs so you can impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Vitality. We can’t wait to see what you bring to the table!
We think you need these skills to ace Supplier Performance Manager (12 month FTC) in Stockport
Some tips for your application 🫡
Show Off Your Relationship Skills: In your application, make sure to highlight your ability to build and maintain strong relationships with suppliers. We want to see how you've fostered collaboration in the past, so share specific examples that demonstrate your skills in this area.
Data is Your Best Friend: Since performance and quality monitoring are key for this role, don’t shy away from showcasing your analytical skills. Include any experience you have with tracking KPIs and SLAs, and how you’ve used data to drive improvements in supplier performance.
Be Clear on Compliance: Understanding contractual terms is crucial, so make sure to mention any relevant experience you have in contract and compliance management. We’re looking for candidates who can ensure adherence to legal and regulatory requirements, so be specific about your knowledge in this area.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and for you to stay updated on your status. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Vitality Corporate Services Limited
✨Know Your Suppliers
Before the interview, research the suppliers Vitality works with. Understand their strengths and weaknesses, and think about how you can help improve their performance. This shows that you're proactive and ready to build those strong relationships right from the start.
✨Master the Metrics
Brush up on your knowledge of KPIs, SLAs, and quality metrics relevant to supplier performance. Be prepared to discuss how you've tracked these in the past and how you can apply this experience to ensure suppliers meet their commitments at Vitality.
✨Showcase Your Problem-Solving Skills
Think of specific examples where you've identified issues with suppliers and successfully implemented solutions. Highlight your ability to tackle challenges head-on and ensure service quality, as this is crucial for the role.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. You'll need to present findings and recommendations to various stakeholders, so being able to communicate effectively is key. Consider doing mock interviews to refine your delivery.
