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- Tasks: Analyse data to provide insights and recommend solutions for performance issues.
- Company: Join a dynamic team at Vitality, known for its innovative approach.
- Benefits: Enjoy flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by transforming data into actionable insights.
- Qualifications: Strong SQL and Power BI skills, with a knack for insight production.
- Other info: Hybrid working model with a supportive team environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About The Role
Team Direct Sales Analytics
Working Pattern – Hybrid 2days per week in the Vitality Stockport Office.Full time, 35 hours per week.
We are happy to discuss flexible working!
Top 3 skills needed for this role:
- Strong analytical toolkit
- Operational & stakeholder influence
- Real-time performance optimisation
What this role is all about:
In this role, youll play a key part in empowering our D2C teams with clear, actionable insights, working closely with leaders across Digital, Lead Generation and Telesales to strengthen our operational reporting and uncover opportunities that drive performance across the contact centre.
Key Actions
- Lead the daily performance analytics agenda across all campaigns, turning data into influential insights that shape real business outcomes and elevate your strategic skill set.
- Elevate real-time Contact Centre performance by uncovering opportunities, providing clear direction, and building the analytical instinct that accelerates career growth.
- Play an active, valued role within our cross-functional leadership team, helping stakeholders make confident, high-impact decisions while expanding your visibility and influence.
- Spot early signs of underperformance with speed and accuracy, taking decisive real-time action that strengthens your reputation as a trusted performance expert.
- Own and evolve operational reporting dashboards for senior leaders, supported by our analyst team, giving you hands-on experience with tools that enhance your analytical capability.
- Provide the insight that empowers effective resource planning, developing your commercial acumen as you help every FTE deliver maximum value.
- Shape and refine contact strategies that boost conversion, ensuring your voice influences critical decisions and sharpens your strategic toolkit.
What do you need to thrive?
- Intermediate SQL and Advanced Excel and Power BI
- Interest of knowledge of working with python (ideally but not essential)
- 3+ years experience working in an analytics role , have experience in insight production
- Experience of using large and varied data sets to yield credible, effective insights
- A good understanding and knowledge on contact centres.
- Professional maturity, able to operate effectively with senior stakeholders
- Enjoys coaching and teaching others, sharing knowledge and skills
So, whats in it for you?
- Bonus Schemes A bonus that regularly rewards you for your performance
- A pension of up to 12% We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance With its own set of rewards and benefits
- Life Assurance Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successfulin your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest youve ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
About The Company
We\’re really excited to announce that we have recently been awarded \”Top 10 Best Places To Work\” in The Sunday Times Awards 2024!
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit, our business benefits, and society benefits. Were successful because we attract, develop, and retain the best people and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if were the right fit for you? We cant wait.
Diversity & Inclusion
At Vitality, were committed to diversity and inclusion because its good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitalitys approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Senior Data & Insights Analyst employer: Vitality Corporate Services Limited
Contact Detail:
Vitality Corporate Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Data & Insights Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio showcasing your SQL and Power BI projects. Bring it along to interviews to demonstrate your expertise and make a lasting impression.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to data insights and performance issues. Role-play with a friend or use mock interviews to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Senior Data & Insights Analyst
Some tips for your application 🫡
Show Off Your SQL Skills: Make sure to highlight your strong knowledge of SQL in your application. We want to see how you've used it in past projects, so don’t hold back on the details!
Power BI is Key: If you’ve got experience with Power BI, let us know! Share specific examples of how you’ve used it to produce insights or solve performance issues. This will really make your application stand out.
Insight Production Matters: Familiarity with insight production is crucial for this role. Be sure to mention any relevant experience you have and how it has helped drive decisions in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Vitality Corporate Services Limited
✨Master SQL and Power BI
Make sure you brush up on your SQL and Power BI skills before the interview. Be ready to discuss specific projects where you've used these tools to derive insights or solve problems. Practising some common queries or visualisation techniques can really help you stand out.
✨Showcase Your Insight Production Experience
Prepare examples of how you've produced insights in previous roles. Think about the processes you followed, the challenges you faced, and how your insights led to actionable recommendations. This will demonstrate your familiarity with insight production and your ability to drive results.
✨Identify Performance Issues
Be ready to talk about how you quickly identify performance issues in data. Have a couple of scenarios in mind where you spotted a problem and the steps you took to recommend solutions. This shows your analytical thinking and problem-solving skills, which are crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the company’s approach to data analytics. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values. It’s a win-win!