Quality Audit Underwriter in Orkney

About The Role

Team Strategic Underwriting - Life

Working Pattern - Remote/Home based. Full time, 37.5 hours per week. We are happy to discuss flexible working!

Top 3 skills needed for this role:

• Advanced Underwriting Expertise: Deep knowledge of life, serious illness and income protection underwriting, with the ability to assess complex medical and financial risk accurately.
• Audit: Ensure post-issue communications are sound and evidence collation is appropriate. Review monthly random and targeted samples of automated underwriting system decisions, completing findings on the post-issue audit log and issuing a monthly summary report.
• Reporting: Ascertain the non-disclosure rate of policies across each distribution channel, supporting training and development by identifying and reporting trends where non-disclosure can be improved.

Liaise with the Automated Underwriting Team to recommend improvements to question sets and/or underwriting philosophy, and suggest enhancements to data collection to maintain an effective audit process. Report Operational Risks promptly to the Head of Underwriting Quality, discussing mitigation actions, and stay up to date with changes to underwriting philosophy, processes, systems, reinsurance manuals and internal guidelines. Provide new business underwriting audits as required and support retrospective underwriting of claims.

What do you need to thrive?

• Experience at a senior underwriter level with in-depth medical and financial knowledge in respect of Life cover, Serious Illness and Income Protection.
• Familiar with concepts of a post issue underwriting QA.
• Good working knowledge of regulatory procedures/requirements within the industry.
• Relevant life medical or underwriting qualifications.

So, what's in it for you?

• Bonus Schemes: A bonus that regularly rewards you for your performance.
• A pension of up to 12%. We will match your contributions up to 6% of your salary.
• Our award-winning Vitality health insurance with its own set of rewards and benefits.
• Life Assurance: Four times annual salary.

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.

Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successful in your application and join us at Vitality, this is our promise to you:

• Help you to be the healthiest you've ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

About The Company

We're incredibly proud to be recognised for the culture we've created, recently being named one of Glassdoor's Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards. Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We've been a purpose and values-driven business from day one - long before it became fashionable. Our core purpose is to make people healthier and enhance and protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier, longer lives; they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people and because we care. Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme.

Ready to find out if we're the right fit for you? We can't wait.