At a Glance
- Tasks: Engage with potential customers and share helpful information about our health insurance products.
- Company: Join Vitality, a multi-award-winning UK insurance brand focused on health and happiness.
- Benefits: Enjoy 25 days holiday, bonus schemes, and an award-winning health insurance plan.
- Other info: Flexible working options and fantastic career growth opportunities await you!
- Why this job: No experience needed; just bring your positive attitude and earn great rewards!
- Qualifications: Good communication skills and a proactive mindset are essential.
The predicted salary is between 24479 - 31358 £ per year.
About The Role
- Team: Direct Telesales, No experience needed, just a can do positive attitude
- Salary: £24,479 potential £6,879 OTB (£31,358 combined salary and OTB)
- Working Pattern: Monday-Thursday 09:00-19:30, Friday 09:00-17:30, Saturday 10:00-13:45. We are happy to discuss flexible working!
Benefits: 25 days holiday, Departments days where you get rewards when you hit your targets and you could win Prestige which means a holiday!
What this role is all about: As a Warm Lead Generator at Vitality, you'll be joining a team that's ready to support you from day one experience or not. If you're someone with a positive attitude, a natural way with people, and a real drive to earn good money, this role is a brilliant fit. You'll be speaking to individuals who've already shown interest in Vitality's products, having friendly conversations to understand what they need and sharing clear, helpful information about our private medical insurance. And you won't be doing it alone, you'll work closely with our sales team, learning as you go and passing on qualified leads that help everyone succeed. If you bring the right mindset, we'll give you the training, coaching, and confidence to thrive.
What you need to thrive:
- Good communication, being able to adapt your communication style is key within this role.
- The ability to maintain a positive and pro-active manner, acting as a champion for change, contributing to a great team spirit.
- Passion for quality and highest levels of standard and service.
- Constantly aiming for progress.
- Bounce back quickly from setbacks.
- Embrace fast-paced change and go with the flow.
- Always act with integrity.
So, what's in it for you?
- Bonus Schemes - A bonus that regularly rewards you for your performance.
- A pension of up to 12% - We will match your contributions up to 6% of your salary.
- Our award-winning Vitality health insurance with its own set of rewards and benefits.
- Life Assurance - Four times annual salary PLUS our award-winning Vitality Health Insurance with all the benefits and activity-based rewards.
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.
Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you:
- Help you to be the healthiest you've ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
About The Company: We're incredibly proud to be recognised for the culture we've created recently being named one of Glassdoor's Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards. Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We've been a purpose and values-driven business from day one - long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people and because we care. Plus, you get to join our 1.7 million members with access to our unique health insurance and healthy living programme.
Ready to find out if we're the right fit for you? We can't wait.
Diversity & Inclusion: At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality's approach to sustainability: Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Call Centre Adviser in Manchester employer: Vitality Corporate Services Limited
At Vitality, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions positivity and personal growth. With flexible working options, generous benefits including 25 days holiday, and a commitment to employee well-being, we empower our team members to thrive both professionally and personally. Join us in making a meaningful impact while enjoying competitive rewards and a supportive environment that values your contributions.
Contact Details:
Vitality Corporate Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Adviser in Manchester
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Vitality Corporate Services Limited value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Vitality Corporate Services Limited a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Vitality Corporate Services Limited!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Vitality Corporate Services Limited.
We think you need these skills to ace Call Centre Adviser in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Vitality Corporate Services Limited!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Vitality Corporate Services Limited
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
