At a Glance
- Tasks: Lead product strategy and enhance customer journeys in health policy.
- Company: Join Vitality, a multi-award-winning insurance brand focused on health and happiness.
- Benefits: Enjoy competitive salary, bonus schemes, health insurance, and a generous pension plan.
- Other info: Be part of a diverse team that values your unique perspective and promotes career growth.
- Why this job: Make a real impact on customer experiences while working in a supportive, flexible environment.
- Qualifications: Degree-level education and strong communication skills required.
The predicted salary is between 55000 - 65000 £ per year.
About The Role
Team-UK Health, Adviser & Employer Product
Working Pattern - Hybrid 2 days per week in the Vitality Bournemouth, London or Stockport Office. Full time hours per week. We are happy to discuss flexible working!
Top 3 skills needed for this role:
- Proven product strategy ownership
- Strong stakeholder influence
- Demonstrated customer journey optimisation
What this role is all about:
This exciting role will form part of a cross-functional team who is accountable for the end-to-end digital customer experience for Renewals in the Health Policy Product Delivery Stream. As a Product Manager, the role is responsible for defining and executing a comprehensive product roadmap and backlog across multiple capabilities, working with a wide range of stakeholders. Accountability includes shaping, designing and delivering features that contribute significantly to the Product Delivery Stream vision and Vitality's overall business ambition. The role requires strong analytical and problem-solving capability, alongside an entrepreneurial mindset and a passion for driving meaningful change through customer journeys.
Key Actions:
- Design the medium- to long-term product strategy for health policy renewal experiences (06 months+), using data, research and senior stakeholder engagement to deliver customer and business value.
- Act as the voice of the customer within scrum teams to ensure delivery of high-quality customer experiences.
- Monitor market trends, competitor activity and industry developments.
- Play a key role in the Vitality Design process within SAFe Continuous Exploration and Review stages, including:
- Coordinating ideation to achieve Definition of Ready with cross-functional teams (R&D, Content, Product Design, Engineering).
- Validating technical feasibility with relevant teams.
- Defining epics and features for delivery within releasable increments.
- Take ownership of the Renewal experience and associated products day-to-day, including:
- Defining and mapping optimal customer journeys and processes, with clear measurement and continuous improvement.
- Identifying cost and inefficiencies and designing improved processes.
- Prioritising and delivering the 03 month roadmap iteratively.
- Managing and maintaining a well-prioritised product backlog with stakeholders.
- Reviewing analytics, sprint and release reporting.
- Prepare work for delivery by:
- Collaborating with product, business and engineering teams to create aligned user stories.
- Creating feature and story maps for Journey Epics.
- Analysing user needs, requirements, risks, scope and dependencies.
- Leading and planning Journey Epics across Analyse and Implement PIs, managing risks, dependencies and costs.
- Ensuring all user stories are well-defined, documented and maintained with clear acceptance criteria.
- Partnering with UX to ensure designs align to requirements.
What do you need to thrive?
- Educated to degree level or equivalent.
- Able to lead and facilitate meetings (e.g. lead workshops to elicit requirements) within business and technical teams.
- Excellent written and verbal communication skills with business and technical stakeholders at all levels.
- Able to produce high quality supporting artefacts to assist the team in development of product features.
- Outstanding team working and collaboration skills.
So, what's in it for you?
- Bonus Schemes: A bonus that regularly rewards you for your performance.
- A pension of up to 12%. We will match your contributions up to 6% of your salary.
- Our award-winning Vitality health insurance with its own set of rewards and benefits.
- Life Assurance: Four times annual salary.
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.
Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest you've ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
About The Company
We're incredibly proud to be recognised for the culture we've created recently being named one of Glassdoor's Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards. Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We've been a purpose and values-driven business from day 1 - long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people and because we care. Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we're the right fit for you? We can't wait.
Diversity & Inclusion
At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality's approach to sustainability: Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Product Manager - Health Policy in London employer: Vitality Corporate Services Limited
At Vitality Corporate Services Limited, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a leader in the insurance sector, we offer exceptional growth opportunities, competitive benefits, and a commitment to innovation, particularly in leveraging AI tools for product enhancement. Join us in our vibrant office, where collaboration and creativity drive meaningful results in the telephony and digital sales landscape.
Contact Details:
Vitality Corporate Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Health Policy in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Vitality Corporate Services Limited!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Vitality Corporate Services Limited would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
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If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Vitality Corporate Services Limited through your school's career services!
We think you need these skills to ace Product Manager - Health Policy in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager - Health Policy, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - Health Policy position at Vitality Corporate Services Limited. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Vitality Corporate Services Limited
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
