At a Glance
- Tasks: Assess and manage Life Cover and Critical Illness claims from home.
- Company: Join Vitality, an award-winning financial services provider with a vibrant culture.
- Benefits: Flexible working options, competitive salary, and recognition for your contributions.
- Other info: Opportunities for mentoring and professional development in a dynamic environment.
- Why this job: Make a real difference by ensuring fair and accurate claim outcomes.
- Qualifications: Experience in claims assessment and strong understanding of the UK insurance market.
The predicted salary is between 35000 - 45000 £ per year.
Working Pattern - Home working; however, may be required to go into a Vitality location ad hoc (Stockport, Bournemouth or London).
As a Claims Assessor Specialist, you will be responsible for assessing Life Cover, Terminal Illness, and Critical Illness claims in line with current UK industry best practice. Although this role is primarily home-based, there may be occasions when you are required to attend the office.
- Assess the validity of submitted claims, ensuring all decisions are made in accordance with industry-leading UK claims practices. This includes reviewing medical and supporting evidence, obtaining further information where required, and drafting and issuing clear, accurate decision letters and related correspondence.
- Identify potential concerns such as fraud, non-disclosure, misrepresentation, or pre-existing conditions.
- Collaborate with strategic underwriters, management, reinsurers, and other key stakeholders to ensure fair, timely, and accurate claim outcomes.
- Provide mentoring and coaching to junior team members, which may include facilitating case study sessions, delivering training on specialist topics, and supporting their technical development.
- Assist in complaint resolution, ensuring thorough investigation and professional communication throughout the process.
Experience assessing and managing Life Cover and tiered Critical Illness claims.
Strong understanding of the UK insurance market and regulatory environment.
Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and other common Office applications.
CII Claims qualification.
Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment.
Claim Specialist - Work From Home in London employer: Vitality Corporate Services Limited
At Vitality Corporate Services Limited, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a leader in the insurance sector, we offer exceptional growth opportunities, competitive benefits, and a commitment to innovation, particularly in leveraging AI tools for product enhancement. Join us in our vibrant office, where collaboration and creativity drive meaningful results in the telephony and digital sales landscape.
Contact Details:
Vitality Corporate Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claim Specialist - Work From Home in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Claims Specialist role and ask if they can refer you to any openings. Personal recommendations can really give you an edge!
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to claims assessment. Think about how you would handle specific scenarios, like identifying potential fraud or mentoring junior team members. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Show off your skills! If you have experience with Microsoft Office applications, make sure to highlight that in conversations. You could even create a quick presentation showcasing your expertise in assessing claims to share during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our dynamic team at Vitality!
We think you need these skills to ace Claim Specialist - Work From Home in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Specialist role. Highlight your experience with Life Cover and Critical Illness claims, and don’t forget to mention any relevant qualifications like the CII Claims qualification.
Showcase Your Skills:In your application, emphasise your understanding of the UK insurance market and your proficiency in Microsoft Office. We want to see how you can use these skills to assess claims effectively and collaborate with our team.
Be Clear and Concise:When drafting your cover letter or any correspondence, keep it clear and to the point. We appreciate straightforward communication, especially when it comes to decision letters and case studies.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at Vitality Corporate Services Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Life Cover, Terminal Illness, and Critical Illness claims. Familiarise yourself with the current UK industry best practices and be ready to discuss how you would assess claims effectively.
✨Showcase Your Communication Skills
Since you'll be drafting decision letters and communicating with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've handled complex communications in the past, especially in complaint resolution.
✨Demonstrate Your Analytical Skills
Be prepared to discuss how you identify potential concerns like fraud or misrepresentation. Think of specific instances where your analytical skills made a difference in your previous roles, and be ready to share those stories.
✨Highlight Your Team Spirit
As mentoring junior team members is part of the role, think about your experiences in coaching or training others. Share how you’ve contributed to team development and how you can bring that collaborative spirit to the new role.
