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For Companies At a Glance
- Tasks: Guide customers to the right health cover and provide exceptional service over the phone.
- Company: Join Vitality, a multi-award-winning insurance brand focused on health and happiness.
- Benefits: Enjoy competitive pay, hybrid work, and access to wellness rewards like gym discounts.
- Other info: Be part of a diverse team in a supportive environment with great progression opportunities.
- Why this job: Make a real impact on people's lives while developing your sales skills and career.
- Qualifications: Sales experience or financial services background with strong customer engagement skills.
The predicted salary is between 28800 - 43200 £ per year.
About The Role
Team - D2C Health Department
35 hours, Monday-Friday shifts between 08:00-20:00, 1 Saturday a month 10:00-14:00
Hybrid role - 2 days a week in the office
What this role is all about
As an Insurance Adviser, you'll be the trusted expert guiding customers to the right health cover. Your mission is simple: listen to what people truly need and match them with the best Vitality solution. You'll have meaningful conversations, share your expertise, and ensure every customer feels confident and informed throughout their insurance journey with Vitality.
We're looking for someone with proven sales experience or a financial services background in a contact centre environment, combined with a natural ability to connect with people. If you're persuasive without being pushy, thrive on helping customers make smart choices, and love seeing results, this is your chance to shine. This role opens the door to progression opportunities to a Protection Adviser position, where you'll be able to gain financial services qualifications and specialise in providing expert Life Insurance advice and make an even bigger impact on customers' futures. If you want a role where your success opens doors to exciting growth, this is it.
What you will do as a Healthcare Sales Adviser:
- Provide exceptional service and advice over the telephone, guiding customers through their health insurance options.
- Clearly explain Vitality's unique health insurance, tailoring recommendations to the customers' needs.
- Highlight the added value of Vitality's wellness rewards (gym discounts, fitness devices, Cinema Rewards) and encourage engagement.
- Tailor recommendations to match the customers' needs and circumstances.
- Ensure customers are fully informed before making a purchasing decision, meeting FCA and internal compliance standards.
- Work closely with team members and managers to share best practices and maintain a collaborative environment.
- Proactively maintain and grow your product knowledge, taking ownership of your performance while benefiting from full support and training.
- Participate in ongoing development to enhance sales techniques and regulatory understanding.
- Represent Vitality's mission to make people healthier and protect their lives.
- Demonstrate exceptional time management skills to manage the balance between new customers whilst ensuring timely follow-up conversations with your personal pipeline of customers.
What you need to thrive:
- Experience within Financial Services.
- Ideally a proven Sales experience.
- Confident telephone manner.
- Full understanding and knowledge of the regulatory requirements of the FCA.
- Strong Customer orientation and engagement skills.
- Highly motivated with a drive to deliver sales targets and outstanding customer outcomes.
- A driven individual committed to personal development and progression.
- Strong Organisation skills with the ability to manage personal time and focus to maximise productivity and results.
About The Company
We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We've been a purpose and values-driven business from day 1 - long before it became fashionable. Our core purpose is to make people healthier and enhance and protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people and because we care. Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme.
Diversity & Inclusion
At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality's approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Insurance Sales Adviser Life Protection Pathway in Edinburgh employer: Vitality Corporate Services Limited
Contact Detail:
Vitality Corporate Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Sales Adviser Life Protection Pathway in Edinburgh
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Vitality's mission and values. Understanding what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your pitch! As an Insurance Sales Adviser, you'll need to be persuasive without being pushy. Role-play with a friend or family member to refine your communication skills and ensure you can confidently guide customers through their health insurance options.
✨Tip Number 3
Show off your sales experience! Be ready to share specific examples of how you've successfully engaged customers in the past. Highlight your ability to tailor recommendations based on individual needs, as this is key to thriving in this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Insurance Sales Adviser Life Protection Pathway in Edinburgh
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight your proven sales experience in your application. We want to see how you've successfully connected with customers in the past, so share specific examples that showcase your persuasive yet friendly approach.
Tailor Your Application: Just like you'll tailor health cover for our customers, tailor your application to us! Mention how your skills and experiences align with the role of an Insurance Adviser and how you can contribute to our mission at Vitality.
Be Personable: We love candidates who can connect with people! Use a conversational tone in your application to reflect your confident telephone manner. Show us that you can engage with customers and make them feel valued right from the start.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Vitality Corporate Services Limited
✨Know Your Stuff
Before the interview, make sure you understand Vitality's health insurance products inside and out. Familiarise yourself with their unique offerings, like wellness rewards and how they benefit customers. This knowledge will help you tailor your responses and show that you're genuinely interested in helping clients.
✨Practice Active Listening
As an Insurance Sales Adviser, listening is key. During the interview, demonstrate your ability to listen actively by responding thoughtfully to questions. Show that you can connect with people by reflecting on what the interviewer says and asking relevant follow-up questions.
✨Showcase Your Sales Skills
Be ready to share specific examples of your sales experience. Highlight situations where you successfully guided customers to make informed decisions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and clearly illustrate your impact.
✨Emphasise Team Collaboration
Vitality values teamwork, so be prepared to discuss how you've worked collaboratively in previous roles. Share examples of how you’ve contributed to a positive team environment and how you’ve learned from others. This will show that you’re not just a lone wolf but someone who thrives in a supportive setting.