At a Glance
- Tasks: Guide customers to the right health cover and provide exceptional service over the phone.
- Company: Join Vitality, a multi-award-winning insurance brand focused on health and happiness.
- Benefits: Enjoy competitive pay, hybrid work, and access to wellness rewards like gym discounts.
- Other info: Be part of a diverse team in a supportive environment with great progression opportunities.
- Why this job: Make a real impact on people's lives while developing your sales skills and career.
- Qualifications: Sales experience or financial services background with strong customer engagement skills.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Team - D2C Health Department
35 hours, Monday-Friday shifts between 08:00-20:00, 1 Saturday a month 10:00-14:00
Hybrid role - 2 days a week in the office
What this role is all about
As an Insurance Adviser, you’ll be the trusted expert guiding customers to the right health cover. Your mission is simple: listen to what people truly need and match them with the best Vitality solution. You’ll have meaningful conversations, share your expertise, and ensure every customer feels confident and informed throughout their insurance journey with Vitality.
We’re looking for someone with proven sales experience or a financial services background in a contact centre environment, combined with a natural ability to connect with people. If you’re persuasive without being pushy, thrive on helping customers make smart choices, and love seeing results, this is your chance to shine. This role opens the door to progression opportunities to a Protection Adviser position, where you’ll be able to gain financial services qualifications and specialise in providing expert Life Insurance advice and make an even bigger impact on customers’ futures. If you want a role where your success opens doors to exciting growth, this is it.
What you will do as a Healthcare Sales Adviser:
- Provide exceptional service and advice over the telephone, guiding customers through their health insurance options.
- Clearly explain Vitality’s unique health insurance, tailoring recommendations to the customers’ needs.
- Highlight the added value of Vitality’s wellness rewards (gym discounts, fitness devices, Cinema Rewards) and encourage engagement.
- Tailor recommendations to match the customers’ needs and circumstances.
- Ensure customers are fully informed before making a purchasing decision, meeting FCA and internal compliance standards.
- Work closely with team members and managers to share best practices and maintain a collaborative environment.
- Proactively maintain and grow your product knowledge, taking ownership of your performance while benefiting from full support and training.
- Participate in ongoing development to enhance sales techniques and regulatory understanding.
- Represent Vitality’s mission to make people healthier and protect their lives.
- Demonstrate exceptional time management skills to manage the balance between new customers whilst ensuring timely follow-up conversations with your personal pipeline of customers.
What you need to thrive:
- Experience within Financial Services.
- Ideally a proven Sales experience.
- Confident telephone manner.
- Full understanding and knowledge of the regulatory requirements of the FCA.
- Strong Customer orientation and engagement skills.
- Highly motivated with a drive to deliver sales targets and outstanding customer outcomes.
- A driven individual committed to personal development and progression.
- Strong Organisation skills with the ability to manage personal time and focus to maximise productivity and results.
About The Company
We’re really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We’ve been a purpose and values-driven business from day 1 - long before it became fashionable. Our core purpose is to make people healthier and enhance and protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people and because we care. Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme.
Diversity & Inclusion
At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality’s approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Insurance Sales Adviser Life Protection Pathway in Coventry employer: Vitality Corporate Services Limited
Vitality is an award-winning employer that prioritises employee growth and well-being, offering a supportive hybrid work environment where you can thrive. With a strong focus on personal development, you'll have the opportunity to progress to a Protection Adviser role while enjoying unique benefits like wellness rewards and a collaborative culture. Join us in making a meaningful impact on customers' lives while being part of a diverse and inclusive team dedicated to promoting healthier living.
Contact Details:
Vitality Corporate Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Sales Adviser Life Protection Pathway in Coventry
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Vitality Corporate Services Limited). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Vitality Corporate Services Limited. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Sales Adviser Life Protection Pathway in Coventry
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Vitality Corporate Services Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Vitality Corporate Services Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Vitality Corporate Services Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Vitality Corporate Services Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Vitality Corporate Services Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Vitality Corporate Services Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
