Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and enhance performance in our contact centre with a focus on problem-solving.
- Company: Join Vitality, a dynamic company dedicated to improving health and well-being.
- Benefits: Enjoy hybrid work options and flexible hours to fit your lifestyle.
- Why this job: Be part of a supportive team that values communication and proactive solutions.
- Qualifications: Attention to detail and strong organizational skills are essential for success.
- Other info: This is a full-time role with 40 hours per week, based in Stockport.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Team Direct to Business Lead Generation
Working Pattern – Hybrid 2days per week in the Vitality Stockport Office.Full time, 40 hours per week.
We are happy to discuss flexible working!
Top 3 skills needed for this role:
- Attention to detail
- Problem-Solving with a proactive approach to identifying issues and implementing solutions
- Good communication and organisational skills
What this role i…
WHJS1_UKTJ
Contact Centre Performance Lead employer: Vitality Corporate Services Limited
Contact Detail:
Vitality Corporate Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Centre Performance Lead
✨Tip Number 1
Familiarize yourself with the key metrics and KPIs used in contact center performance. Understanding these will help you demonstrate your analytical skills during discussions.
✨Tip Number 2
Prepare examples of how you've successfully identified problems and implemented solutions in previous roles. This will showcase your proactive problem-solving abilities.
✨Tip Number 3
Practice your communication skills by engaging in mock conversations or role-plays. Being able to articulate your thoughts clearly is crucial for this position.
✨Tip Number 4
Research the company culture at Vitality and be ready to discuss how your values align with theirs. This can set you apart as a candidate who fits well within the team.
We think you need these skills to ace Contact Centre Performance Lead
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Contact Centre Performance Lead position. Highlight the key skills mentioned, such as attention to detail and problem-solving, and think about how your experience aligns with these requirements.
Tailor Your CV: Customize your CV to emphasize your relevant experience and skills that match the job description. Use specific examples that demonstrate your attention to detail and proactive problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication and organizational skills. Explain why you are interested in the role and how you can contribute to the team. Be sure to mention your flexibility regarding working patterns.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Vitality Corporate Services Limited
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where your attention to detail made a significant impact. This could be in project management, data analysis, or customer interactions.
✨Demonstrate Problem-Solving Skills
Be ready to discuss specific challenges you've faced and how you approached solving them. Highlight your proactive mindset and any innovative solutions you implemented.
✨Communicate Clearly and Effectively
Practice articulating your thoughts clearly. Good communication is key for this role, so consider how you can convey complex ideas simply and effectively during the interview.
✨Organizational Skills Matter
Prepare to discuss how you prioritize tasks and manage your time. Share tools or methods you use to stay organized, especially in a fast-paced environment.
