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- Tasks: Calculate and analyse commission payments while resolving queries and supporting audits.
- Company: Join Vitality, a multi-award-winning UK insurance brand with a vibrant culture.
- Benefits: Enjoy bonuses, health insurance, pension contributions, and flexible working options.
- Other info: Join a diverse team committed to making a positive change in society.
- Why this job: Be at the heart of financial accuracy and make a real impact in a dynamic team.
- Qualifications: Experience in finance, strong Excel skills, and excellent communication abilities required.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Team Agency & Commissions
Working Pattern - Hybrid 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working!
Top 3 skills needed for this role:
- Commission accuracy, calculation & investigation
- Excel & data analysis (VLOOKUPs, pivots)
- Query resolution & stakeholder communication
What this role is all about:
We are looking for a detail-driven Commissions Analyst to join our growing Agency & Commissions team in Bournemouth. This role sits at the heart of ensuring commission payments are calculated accurately and paid correctly to our partners, while investigating queries, supporting audits and contributing to key projects. It's a great opportunity for someone with strong numerical skills, experience in life and health insurance, and a finance or data background to develop specialist knowledge in commissions within a fast-paced environment.
Key Actions:
- Undertake Commissions Team BAU
- Calculate, validate and analyse commission payments
- Investigate and resolve commission discrepancies and escalated queries
- Manage escalation allocation within the Commissions Team
- Engage with brokers, consultants and stakeholders on complex queries
- Act as a key point of contact for external partners via phone and email
- Produce and interpret data analysis to support decision-making and issue resolution
- Support audits and ensure adherence to internal financial controls and processes
- Maintain high levels of accuracy and data integrity across all commission activities
- Contribute to Commissions Team and wider A&C projects
What do you need to thrive?
- Experience of working in a finance/ops team in a financial services organisation
- Experience analysing data
- Understanding of the importance of data protection
- Experience communicating (written and verbal) with external third parties
- Experience working with commissions in the financial services sector
- Working towards an AAT qualification (or other finance qualification)
- Intermediate Excel skills (data analysis, VLOOKUPs, pivot tables)
- Customer focused communicator with strong, confident phone manner
- Organised team player with commercial awareness and self-motivation
So, what's in it for you?
- Bonus Schemes - A bonus that regularly rewards you for your performance
- A pension of up to 12% - We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance - With its own set of rewards and benefits
- Life Assurance - Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.
Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest you've ever been
- Create an environment that embraces you as you are and enables you to be your best self
- Give you flexibility on how, where and when you work
- Help you advance your career by playing you to your strengths
- Give you a voice to help our business grow and make Vitality a great place to be
- Give you the space to try, fail and learn
- Provide a healthy balance of challenge and support
- Recognise and reward you with a competitive salary and amazing benefits
- Be there for you when you need us
- Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.
About The Company
We are incredibly proud to be recognised for the culture we've created, recently being named one of Glassdoor's Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We've been a purpose and values-driven business from day 1 - long before it became fashionable. Our core purpose is to make people healthier and enhance and protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we're the right fit for you? We can't wait.
Diversity & Inclusion
At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality's approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Commissions Analyst in Bournemouth employer: Vitality Corporate Services Limited
Contact Detail:
Vitality Corporate Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commissions Analyst in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Vitality on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your Excel skills. Since this role requires data analysis, being able to confidently discuss VLOOKUPs and pivot tables will show you're ready to hit the ground running.
✨Tip Number 3
Show off your communication skills! Practice explaining complex commission queries in simple terms. This will demonstrate your ability to engage with stakeholders effectively, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Vitality team.
We think you need these skills to ace Commissions Analyst in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in finance and data analysis. Use keywords from the job description, like 'commission accuracy' and 'Excel skills', to show we’re looking for someone just like you!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've tackled commission discrepancies or engaged with stakeholders. We want to see your personality and passion for the role!
Show Off Your Excel Skills: Since this role requires intermediate Excel skills, mention any relevant projects where you used VLOOKUPs or pivot tables. If you’ve got any cool data analysis stories, we’d love to hear them!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Vitality Corporate Services Limited
✨Know Your Numbers
As a Commissions Analyst, you'll be dealing with commission calculations and data analysis. Brush up on your numerical skills and be prepared to discuss how you've handled similar tasks in the past. Bring examples of your work with Excel, especially VLOOKUPs and pivot tables, to showcase your expertise.
✨Master the Art of Communication
This role requires strong communication skills, especially when engaging with brokers and stakeholders. Practice articulating complex queries clearly and confidently. Think about scenarios where you resolved issues through effective communication and be ready to share those experiences.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, particularly around commission discrepancies. Prepare by thinking of specific instances where you identified and resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Show Your Passion for Data Integrity
Vitality values accuracy and data integrity highly. Be ready to discuss why these aspects are important in the financial services sector. Share your thoughts on how you ensure high levels of accuracy in your work and any relevant experiences that highlight your attention to detail.