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- Tasks: Manage housing for retirees, ensuring their independence and wellbeing.
- Company: Vitalis is a supportive agency focused on housing and community welfare.
- Benefits: Enjoy flexible hours, competitive pay, and a dedicated consultant for support.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Experience in social housing or transferable skills required; IT literacy essential.
- Other info: This is a contract role with opportunities for growth and learning.
We are recruiting for an experienced Resident Housing Advisor in the Newhaven area.
Place of Work: You will be based at a retirement housing scheme in Seaford and Newhaven area and will be required to cover other schemes in the Eastbourne Borough and Lewes District areas. You will be required to attend meetings and work events at council offices.
Neighbourhood Housing are looking for a Retirement Housing Officer to join our friendly and supportive team. The post holder will manage all aspects of housing management in retirement housing and be expected to work flexibly across all the Lewes District and Eastbourne Borough areas.
This is an exciting role where no two days are the same and you will need to enjoy working with people and be keen to play a key role in improving the lives and independence of our tenants. This role requires the candidate to be multi-skilled, managing a range of tenancy-related tasks. You should have experience in managing tenancies within the social housing sector or similar transferable skills.
You will require good resilience and great time management skills. You will be working with vulnerable customers and undertaking a variety of duties including:
- Raising safeguarding concerns and working with our partner agencies
- Monitoring and recording health and safety in relation to our retirement housing schemes
- Writing personal tenancy sustainment plans including risk assessment
You should possess the ability to work well within a team and equally to work alone for long periods; a willingness to learn is essential. You must be IT literate and can work on multiple systems such as MS Office and housing management CRM systems.
This is a contract role, and you will need to have experience in a similar role.
Resident Housing Advisor, Lewes and Eastbourne employer: Vitalis
Contact Detail:
Vitalis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Housing Advisor, Lewes and Eastbourne
✨Tip Number 1
Familiarise yourself with the specific housing policies and regulations in the Lewes District and Eastbourne Borough areas. Understanding local government housing practices will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals already working in the social housing sector. Attend local housing events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities within the field.
✨Tip Number 3
Showcase your experience with vulnerable customers by preparing examples of how you've successfully managed similar situations in the past. This will highlight your resilience and ability to handle the diverse challenges that come with the role.
✨Tip Number 4
Brush up on your IT skills, particularly with MS Office and housing management CRM systems. Being proficient in these tools will make you a more attractive candidate and help you stand out during the selection process.
We think you need these skills to ace Resident Housing Advisor, Lewes and Eastbourne
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Resident Housing Advisor position. Tailor your application to highlight relevant experience in managing tenancies and working with vulnerable customers.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in the social housing sector or any transferable skills. Mention specific examples of how you've managed tenancies, worked with partner agencies, or handled safeguarding concerns.
Showcase Your Skills: Make sure to include your IT literacy and familiarity with systems like MS Office and housing management CRM systems. Provide examples of how your time management and resilience have helped you succeed in previous roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for improving the lives of tenants. Explain why you're interested in this role and how your skills and experiences make you a great fit for the team at Vitalis.
How to prepare for a job interview at Vitalis
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Resident Housing Advisor. Be prepared to discuss how your previous experience aligns with managing tenancies and working with vulnerable customers.
✨Showcase Your People Skills
This role involves working closely with tenants, so it's crucial to demonstrate your interpersonal skills. Prepare examples of how you've successfully interacted with clients or resolved conflicts in the past.
✨Highlight Your IT Proficiency
Since the position requires familiarity with various systems, be ready to discuss your experience with MS Office and any housing management CRM systems. Mention specific tasks you've accomplished using these tools.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in safeguarding and health and safety matters. Think of scenarios where you've had to make quick decisions or manage risks effectively.
