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- Tasks: Support healthcare transformation by designing and delivering innovative solutions for NHS organisations.
- Company: Join VitalHub, a leader in digital healthcare transformation with a collaborative culture.
- Benefits: Enjoy remote work, flexible hours, 25 days holiday, and professional development opportunities.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real impact on patient care while working with cutting-edge technology in healthcare.
- Qualifications: Experience in healthcare consultancy or service improvement, with knowledge of elective care operations.
The predicted salary is between 50000 - 60000 £ per year.
Location: Remote, UK with occasional travel
Reports to: Director of Solutions Consultancy
Work schedule: Mon – Fri, 37.5 hours per week (flexible options available)
Who are VitalHub?
VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance.
The Opportunity:
The Solutions Consultant is a customer-facing role responsible for supporting the design, positioning, and delivery of VitalHub UK’s solutions across key NHS domains, with this role focused on Elective and Planned Care, specifically outpatients and patient access. You will apply credible sector knowledge, structured diagnostic approaches, and practical solution design to help customers achieve measurable operational and clinical improvement, with particular strength in elective recovery priorities and the operational mechanics of outpatient and elective pathways.
Your Responsibilities:
- Consultancy Delivery & Customer Value: Deliver consultancy engagements across trusts and Integrated Care Systems, including diagnostic audits, pathway assessments, capability reviews, and improvement recommendations. Work with customer stakeholders to understand operational challenges, define goals, and establish success measures aligned to NHS priorities. Produce clear, evidence-driven outputs that translate findings into practical recommendations and implementation-ready next steps. Support Customer Success and Implementation teams to integrate consultancy findings into adoption planning, optimisation work, and measurable outcome tracking.
- Sector expertise and insight: Develop and maintain strong, up-to-date understanding of Elective and Planned Care, with specific expertise in outpatients and patient access services, and working awareness across the wider portfolio. Stay informed on relevant NHS policy, operational pressures, and digital transformation agendas, reflecting this in consultancy delivery and solution design.
- Solution Design & Portfolio Enablement: Translate operational challenges into digital, workflow, and data-driven solution designs that reflect VitalHub’s product capability and implementation realities. Bring a strong understanding of elective and outpatients operational workflows and the enabling digital landscape, using this to shape practical solution designs and adoption approaches.
- Sales & Commercial Support: Partner with Sales and Bid teams to support pre-sales activity, including discovery, solution scoping, demonstrations, and tender responses. Provide elective and outpatients subject matter leadership in commercial opportunities, bringing credibility on elective recovery, RTT considerations, and patient access operations.
Essential Experience:
- Experience in a customer-facing role in healthcare, health tech, consultancy, implementation, or service improvement, ideally within the NHS ecosystem.
- Demonstrable subject matter expertise in elective care and outpatients operations, including patient access services and strong working knowledge of RTT policy.
- Practical experience of outpatient booking processes and the operational ways of working that support outpatient and elective services.
- Strong ability to translate operational challenges into digital and workflow-based solutions, balancing customer needs with product capability.
- Excellent communication and stakeholder engagement skills across executive, clinical, and operational audiences.
What do we offer?
- Remote & flexible working
- 25 days holiday plus Bank Holidays
- Support to grow through professional learning & development courses!
- Employee Assistance Programme
- Inclusive approach to Diversity, Equity & Inclusion Events – networking and social
- PDP – progression & internal career opportunities
- Death in Service
- Regular training workshops
Our Interview Process:
- Initial screening call with the Talent Team
- Virtual Interview with the Director of Solutions Consultancy & VP of Customer Engagement
- Virtual Interview with the Director of Solutions Consultancy, Deputy CEO & EVP of Strategy & Growth and Head of HR
As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.
Solutions Consultant in Worcester employer: VitalHub UK
Contact Detail:
VitalHub UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Consultant in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and tech sectors, especially those who work with NHS. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching VitalHub’s solutions and understanding their impact on patient care. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Solutions Consultant. Highlight your knowledge of elective care and patient access services to stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at VitalHub.
We think you need these skills to ace Solutions Consultant in Worcester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in elective care and outpatients operations. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant expertise!
Showcase Your Communication Skills: As a Solutions Consultant, you'll be engaging with various stakeholders. Use your application to demonstrate your excellent communication skills. Share examples of how you've effectively engaged with different audiences in the past.
Be Clear and Concise: When writing your application, clarity is key! We appreciate straightforward language that gets to the point. Avoid jargon unless it’s relevant to the role, and make sure your achievements are easy to understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at VitalHub UK
✨Know Your Stuff
Make sure you brush up on your knowledge of elective care and outpatient operations. Familiarise yourself with the Referral to Treatment (RTT) policy and patient access services, as these will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled operational challenges in healthcare. Think about how you translated those challenges into actionable solutions, as this will highlight your ability to deliver value to customers.
✨Engage with Stakeholders
Practice articulating how you would engage with various stakeholders, from clinical teams to executive audiences. Being able to communicate effectively across different levels is key, so consider how you can demonstrate this in your responses.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your consultancy delivery skills. Prepare to outline how you would conduct a diagnostic audit or pathway assessment, and think about the metrics you would use to measure success.