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- Tasks: Support healthcare transformation by delivering innovative solutions and consultancy to improve patient care.
- Company: Join VitalHub, a leader in digital healthcare transformation with a global impact.
- Benefits: Enjoy remote work, flexible hours, 25 days holiday, and professional development opportunities.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic environment.
- Qualifications: Experience in healthcare or consultancy, with knowledge of elective care and patient access services.
The predicted salary is between 50000 - 60000 £ per year.
Location: Remote, UK with occasional travel
Reports to: Director of Solutions Consultancy
Work schedule: Mon – Fri, 37.5 hours per week (flexible options available)
Who are VitalHub?
VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance.
The Opportunity:
The Solutions Consultant is a customer-facing role responsible for supporting the design, positioning, and delivery of VitalHub UK’s solutions across key NHS domains, with this role focused on Elective and Planned Care, specifically outpatients and patient access. You will apply credible sector knowledge, structured diagnostic approaches, and practical solution design to help customers achieve measurable operational and clinical improvement, with particular strength in elective recovery priorities and the operational mechanics of outpatient and elective pathways.
Your Responsibilities:
- Consultancy Delivery & Customer Value: Deliver consultancy engagements across trusts and Integrated Care Systems, including diagnostic audits, pathway assessments, capability reviews, and improvement recommendations. Work with customer stakeholders to understand operational challenges, define goals, and establish success measures aligned to NHS priorities. Produce clear, evidence-driven outputs that translate findings into practical recommendations and implementation-ready next steps. Support Customer Success and Implementation teams to integrate consultancy findings into adoption planning, optimisation work, and measurable outcome tracking.
- Sector expertise and insight: Develop and maintain strong, up-to-date understanding of Elective and Planned Care, with specific expertise in outpatients and patient access services, and working awareness across the wider portfolio. Stay informed on relevant NHS policy, operational pressures, and digital transformation agendas, reflecting this in consultancy delivery and solution design.
- Solution Design & Portfolio Enablement: Translate operational challenges into digital, workflow, and data-driven solution designs that reflect VitalHub’s product capability and implementation realities. Bring a strong understanding of elective and outpatients operational workflows and the enabling digital landscape, using this to shape practical solution designs and adoption approaches.
- Sales & Commercial Support: Partner with Sales and Bid teams to support pre-sales activity, including discovery, solution scoping, demonstrations, and tender responses. Provide elective and outpatients subject matter leadership in commercial opportunities, bringing credibility on elective recovery, RTT considerations, and patient access operations.
Essential Experience:
- Experience in a customer-facing role in healthcare, health tech, consultancy, implementation, or service improvement, ideally within the NHS ecosystem.
- Demonstrable subject matter expertise in elective care and outpatients operations, including patient access services and strong working knowledge of RTT policy.
- Practical experience of outpatient booking processes and the operational ways of working that support outpatient and elective services.
- Excellent communication and stakeholder engagement skills across executive, clinical, and operational audiences.
What do we offer?
- Remote & flexible working
- 25 days holiday plus Bank Holidays
- Support to grow through professional learning & development courses!
- Employee Assistance Programme
- Inclusive approach to Diversity, Equity & Inclusion Events – networking and social
- PDP – progression & internal career opportunities
- Death in Service
- Regular training workshops
Our Interview Process:
- Initial screening call with the Talent Team
- Virtual Interview with the Director of Solutions Consultancy & VP of Customer Engagement
- Virtual Interview with the Director of Solutions Consultancy, Deputy CEO & EVP of Strategy & Growth and Head of HR
As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.
Solutions Consultant in Woking employer: VitalHub UK
Contact Detail:
VitalHub UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Consultant in Woking
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and tech sectors, especially those who work with NHS. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by understanding VitalHub's solutions inside out. Familiarise yourself with their approach to elective care and patient access services. Show them you’re not just a candidate, but a potential game-changer!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Solutions Consultant. Highlight your knowledge of RTT policy and outpatient processes to stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Solutions Consultant in Woking
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solutions Consultant role. Highlight your experience in healthcare and how it aligns with our mission at VitalHub. We want to see how you can bring value to our team!
Showcase Your Expertise: Don’t hold back on sharing your knowledge about elective care and outpatient operations. We’re looking for someone who can demonstrate a solid understanding of RTT policy and patient access services, so make that shine through in your application.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate clarity and brevity!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the VitalHub team!
How to prepare for a job interview at VitalHub UK
✨Know Your Stuff
Make sure you brush up on your knowledge of elective care and outpatient operations. Familiarise yourself with the Referral to Treatment (RTT) policy and patient access services, as these are crucial for the Solutions Consultant role. Being able to speak confidently about these topics will show that you're serious about the position.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled operational challenges in healthcare or health tech. Think about how you translated those challenges into actionable solutions. This will demonstrate your ability to apply structured diagnostic approaches, which is key for this role.
✨Engage with Stakeholders
Since this role involves working closely with various stakeholders, practice how you'll communicate effectively with both clinical and non-clinical teams. Be ready to explain how you would align pathway changes with service realities, ensuring your recommendations are practical and implementable.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to consultancy delivery and customer value. Prepare to outline how you would conduct a diagnostic audit or pathway assessment, and what steps you'd take to ensure measurable outcomes. This will highlight your strategic thinking and customer-focused approach.