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- Tasks: Support healthcare organisations by designing and delivering innovative solutions for patient access and elective care.
- Company: Join VitalHub, a leader in digital transformation for healthcare across the globe.
- Benefits: Enjoy remote work, flexible hours, 25 days holiday, and professional development opportunities.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real difference in healthcare while working with cutting-edge technology and expert teams.
- Qualifications: Experience in healthcare consultancy or service improvement, with knowledge of outpatient processes.
The predicted salary is between 50000 - 60000 £ per year.
Location: Remote, UK with occasional travel
Reports to: Director of Solutions Consultancy
Work schedule: Mon – Fri, 37.5 hours per week (flexible options available)
Who are VitalHub?
VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance.
The Opportunity:
The Solutions Consultant is a customer-facing role responsible for supporting the design, positioning, and delivery of VitalHub UK’s solutions across key NHS domains, with this role focused on Elective and Planned Care, specifically outpatients and patient access. You will apply credible sector knowledge, structured diagnostic approaches, and practical solution design to help customers achieve measurable operational and clinical improvement, with particular strength in elective recovery priorities and the operational mechanics of outpatient and elective pathways.
Your Responsibilities:
- Consultancy Delivery & Customer Value: Deliver consultancy engagements across trusts and Integrated Care Systems, including diagnostic audits, pathway assessments, capability reviews, and improvement recommendations. Work with customer stakeholders to understand operational challenges, define goals, and establish success measures aligned to NHS priorities. Produce clear, evidence-driven outputs that translate findings into practical recommendations and implementation-ready next steps. Support Customer Success and Implementation teams to integrate consultancy findings into adoption planning, optimisation work, and measurable outcome tracking. Contribute to consistent project governance, documentation, and stakeholder communications, ensuring a high standard of delivery across engagements.
- Sector expertise and insight: Develop and maintain strong, up-to-date understanding of Elective and Planned Care, with specific expertise in outpatients and patient access services, and working awareness across the wider portfolio. Stay informed on relevant NHS policy, operational pressures, and digital transformation agendas, reflecting this in consultancy delivery and solution design. Identify recurring themes, systemic issues, and opportunities across customers, escalating insights to the Director of Solutions Consultancy and relevant stakeholders.
- Solution Design & Portfolio Enablement: Translate operational challenges into digital, workflow, and data-driven solution designs that reflect VitalHub’s product capability and implementation realities. Bring a strong understanding of elective and outpatients operational workflows and the enabling digital landscape, using this to shape practical solution designs and adoption approaches.
- Sales & Commercial Support: Partner with Sales and Bid teams to support pre-sales activity, including discovery, solution scoping, demonstrations, and tender responses. Provide elective and outpatients subject matter leadership in commercial opportunities, bringing credibility on elective recovery, RTT considerations, and patient access operations.
Essential Experience:
- Experience in a customer-facing role in healthcare, health tech, consultancy, implementation, or service improvement, ideally within the NHS ecosystem.
- Demonstrable subject matter expertise in elective care and outpatients operations, including patient access services and strong working knowledge of RTT policy.
- Practical experience of outpatient booking processes and the operational ways of working that support outpatient and elective services.
- Strong ability to translate operational challenges into digital and workflow-based solutions, balancing customer needs with product capability.
- Excellent communication and stakeholder engagement skills across executive, clinical, and operational audiences.
What do we offer?
- Remote & flexible working
- 25 days holiday plus Bank Holidays
- Support to grow through professional learning & development courses!
- Employee Assistance Programme
- Inclusive approach to Diversity, Equity & Inclusion Events – networking and social
- PDP – progression & internal career opportunities
- Death in Service
- Regular training workshops
Our Interview Process:
- Initial screening call with the Talent Team
- Virtual Interview with the Director of Solutions Consultancy & VP of Customer Engagement
- Virtual Interview with the Director of Solutions Consultancy, Deputy CEO & EVP of Strategy & Growth and Head of HR
As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.
Solutions Consultant in Stockport employer: VitalHub UK
Contact Detail:
VitalHub UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Consultant in Stockport
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and tech sectors. Attend industry events or webinars where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research VitalHub and understand their solutions inside out. Be ready to discuss how your experience aligns with their needs, especially in elective care and patient access services.
✨Tip Number 3
Showcase your expertise! Bring examples of your past work that demonstrate your knowledge in outpatient booking processes and RTT policy. Use these stories to illustrate how you can add value to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the VitalHub family.
We think you need these skills to ace Solutions Consultant in Stockport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solutions Consultant role. Highlight your experience in healthcare and how it aligns with VitalHub's mission to improve patient care. We want to see how you can bring value to our team!
Showcase Your Expertise: Don’t hold back on showcasing your knowledge of elective care and outpatient operations. Use specific examples from your past roles to demonstrate your understanding of RTT policy and patient access services. This will help us see you as a strong candidate!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate straightforward communication, especially in a role that involves stakeholder engagement.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at VitalHub!
How to prepare for a job interview at VitalHub UK
✨Know Your Stuff
Make sure you brush up on your knowledge of elective care and outpatient operations. Familiarise yourself with the Referral to Treatment (RTT) policy and patient access services. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Consultancy Skills
Prepare to discuss your experience in conducting structured diagnostics and translating findings into actionable recommendations. Think of specific examples where you've successfully improved processes or outcomes, especially in a healthcare setting. This will demonstrate your ability to deliver value to customers.
✨Engage with Stakeholders
Practice how you'll communicate with various stakeholders, from clinical teams to executive audiences. Highlight your excellent communication skills and be ready to discuss how you’ve engaged different groups in past roles. This is crucial for a customer-facing position like this one.
✨Align with Company Values
Research VitalHub’s mission and values, particularly their focus on digital transformation in healthcare. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals. This shows that you’re not just looking for any job, but that you’re genuinely interested in being part of their team.