Warehouse Manager

Vital Group is one of the fastest-growing, forward-thinking companies in the UK, dedicated to delivering innovative solutions within the critical power and EV charging industries. Specialising in generator service and turnkey EV charging solutions, our goal is to become the most trusted provider in these sectors by re-setting customer service benchmarks and transforming expectations with honesty, integrity, and passion.

We are committed to continually raising the bar in customer service excellence. Our work is delivered by a team of well-trained, equipped, and motivated Engineers, supported by a 24/7/365 Operations capability, and led by a diversely skilled Leadership Team. Vital Group expects all its employees to act as ‘co-owners’ of the business, and to always put safety first, followed closely by customer satisfaction and commercial success. Our values promote the best behaviour and team ethics, driving profitable growth and making Vital Group a fantastic place to build a career.

Vital Group is seeking a highly organized and experienced Warehouse Manager to oversee our central company stock warehouse in Coventry. This role involves managing fast and slow-moving parts, controlling rental assets such as EV chargers, and maintaining our mobile Loadbank fleet and associated trailers. The Warehouse Manager will ensure compliance and maintenance of these assets, manage warranty claims and parts returns, and oversee logistics between customer premises and our Engineers. Additionally, the Warehouse Manager will be responsible for the site, offices, and their safety and security.

• Warehouse Management: Oversee the central stock warehouse, managing inventory of fast and slow-moving parts.
• Asset Control: Manage rental assets including EV chargers and mobile Loadbank fleet.
• Compliance and Maintenance: Ensure compliance and maintenance of assets and associated trailers, to undertake statutory trailer inspections for B+E Category trailers.
• Personnel Management: Supervise and train the Stores person.
• Warranty and Returns: Handle all warranty claims and parts returns.
• Logistics Coordination: Manage logistics between customer premises and Engineers.
• Site Management: Ensure the safety and security of the warehouse site and offices.
• Parts and Consumables Ordering: Order parts and consumables across a wide portfolio of approved vendors.
• Inventory System Management: Maintain a location-based parts warehousing system with SKU control and bin locations.
• Stores person Management: Line-manage the Stores person, ensuring that the warehouse is safe, clean and stock is processed and booked-in/out and records updated.
• Critical Parts Stock: Ensure that levels of registered critical parts, associated with key customers' requirements are managed effectively, raising alarm when stocks fall due to supply-chain delays.
• Remote Warehouse Support: Support the stock control and inventory value of remote warehouses (Lock-ups) and the vans of mobile engineers.
• Inventory Software Utilization: Utilize the Mintsoft inventory management software in a disciplined fashion.
• 5S Standards Maintenance: Maintain the warehouse to 5S standards.
• Office and Facility Maintenance: Ensure the offices and facilities are cleaned and maintained to a standard aligned with our values.

• Education: Supply chain management qualification, or a related field.
• Experience: Minimum 5 years of experience in warehouse management or a similar role.
• Skills: Strong organizational and leadership skills. Excellent communication and interpersonal abilities. Proficiency in inventory management software.