Office Administrator in Cheshire, Chester

Vital Power Group (VPG) is one of the fastest-growing, forward-thinking companies in the UK, dedicated to delivering innovative solutions within the critical power and EV charging industries. Specialising in generator service and turnkey EV charging solutions, our goal is to become the most trusted provider in these sectors by re-setting customer service benchmarks and transforming expectations with honesty, integrity, and passion. We are committed to continually raising the bar in customer service excellence.

The role will be based at our Chester office. Standard working hours are Monday to Friday, 8:00am to 4:30pm, with half an hour lunch break.

Job Overview

We are looking for a proactive, organised and enthusiastic Office Administrator to join Vital Power Group. Acting as a central point of administrative support, you will work across several business functions, including the Leadership Team, HR and Sales, helping to streamline processes and support the continued growth of the business. You will be someone who enjoys multitasking, takes pride in keeping things organised and is always willing to help wherever needed. No two days are the same, making this an excellent opportunity for someone who enjoys a fast-paced environment and wants to develop a broad range of business administration skills.

Key Responsibilities and Duties

• Office Administration: Provide general administrative support across the business. Welcome visitors and ensure meeting rooms are prepared. Maintain office supplies and stationery stock. Support the coordination of company meetings and events. Assist with company communications and internal notices.
• Executive & Board Support: Support the Board diary administration with scheduling and coordinating meetings. Arrange hotel accommodation, flights and travel itineraries for Directors and senior managers. Organise board meetings, including meeting room preparation and catering. Coordinate lunches and refreshments for board meetings and visitors. Assist with diary management and administrative tasks for the Leadership Team when required.
• Sales Administration: Monitor the shared sales enquiries inbox. Allocate incoming enquiries to the appropriate sales team members. Ensure enquiries are acknowledged promptly and accurately distributed. Support the sales team with general administrative tasks and documentation.
• HR Administration Support: Review incoming CVs against agreed criteria and conduct initial telephone screening interviews. Arrange interviews with hiring managers. Prepare contracts of employment, offer letters and letters of variation. Process employee lifecycle administration, including starters, leavers and contractual changes using the HR systems. Support onboarding activities and induction preparation.

Person Specification:

• Previous experience in an administrative or office support role.
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• Confident using Microsoft Office, particularly Outlook, Word and Excel.
• Ability to prioritise multiple tasks in a busy environment.
• High level of accuracy and attention to detail.
• Professional and friendly manner.
• Able to work independently whilst also being a strong team player.
• Discreet and able to handle confidential information appropriately.
• Desirable: Previous experience supporting HR administration. Experience screening CVs or coordinating recruitment. Experience supporting senior management or directors. Experience booking business travel and accommodation.

What you can expect:

• A competitive salary.
• A discretionary twice per annum, ‘Profit Related Pay’ scheme that ties bonus amounts to the amount of profit made by the business.
• Pension scheme after 3 months of service.
• All employees receive 25 days leave (or equivalent pro-rata) per annum, plus additional bank holiday days.
• Eligibility to join Vitality, Private Healthcare Scheme, and BHSF Healthcare Cash Plan, after 6 months of service.
• Investment in professional development and training to support you in your role.
• A supportive and positive workplace culture.

Next Steps: We are an equal opportunities employer. We welcome applications from all suitably qualified persons. If you require any additional support to attend an interview, please let us know in advance. The role is due to commence ASAP after the offer has been made, but we can be flexible with the start date depending on prior commitments. Please note that proof of the right to work in the UK will be required.