Bid & Proposal Executive in Birkenhead

Vital Power Group is one of the fastest growing providers of critical power support solutions and EV charging infrastructure in the UK. Our vision is to become the most trusted turnkey solutions partner within our respective markets, and we will do this by re-setting customer service benchmarks and transforming customer expectations with honesty, integrity, and passion.

Our work is delivered by a team of well trained, equipped, and motivated Engineers, supported by a 24/7/365 Operations capability, and led by a diversely skilled Leadership Team. Vital Power Group expects all its employees to act as ‘co-owners’ of the business, and to always put safety first, followed closely by customer satisfaction and commercial success. Our values are ones that promote the best behaviour and team ethics, and we believe that this requirement will drive profitable growth and make Vital Power Group a fantastic place to build a career.

This role operates on a hybrid basis, with a minimum requirement of three days per week in our Chester Operations Centre. The position follows standard working hours of Monday to Friday, 08:30–17:00.

Job Overview

Vital Power Group is looking for an innovative and resourceful Bid & Proposal Executive to join their growing team. As a Bid & Proposal Executive you will be responsible for producing compelling bids of the companies’ services; these will be a combination of bid requests received through inbound channels and found through proactive management of lead portals and tender portals. You will be responsible for identifying relevant opportunities and then leading the delivery of successful bids, from the first stage of the process through to the contract closure.

Key Responsibilities and Duties

• CRM Management: Maintain high standards of data integrity within the CRM, including up-to-date customer details, sales opportunities, document records, and note keeping.
• Research, oversee, and manage the lead portal to seek out opportunities for the company to provide its services to new construction projects happening in the UK.
• Utilise the companies own CRM system and database to proactively identify opportunities to offer the companies services to existing contacts, including any lapsed accounts.
• Drive customer engagement and satisfaction through bespoke communication strategies, utilising system ability.
• Effectively manage customer queries, feedback, and post-sales support through the CRM system.
• Collaborate with the business development team, and other departments to align CRM strategies with wider business objectives.
• Liaise with Marketing department to develop promotional material to assist with your proposals, where applicable.
• Bid Writing: Manage the tender portal to identify any relevant public sector contracts that are due to expire and register interest.
• Responsible for drafting, reviewing, writing, and submitting high-quality and persuasive tender responses, liaising with technical specialists across the business for relevant input.
• Gather all relevant paperwork and documents in order to accurately and efficiently draft highest quality and successful tender bids.
• Use the systems and portals available to you to build up a pipeline forecast of expiring contracts and plan tender responses for these.
• Liaise with appropriate Management and Business Development teams to identify potential bidding opportunities in line with the wider business goals and manage the opportunity tracking process.
• Build and manage effective working relationships with customers.
• Complete bid planning documents including bid summaries, project plans, gap analysis and other documents.
• Provide updates and reviews of standard professional documentation in relation to bids.
• Positively and professionally represent the business at all times.

Person Specification

Criteria - Education, Qualifications & Experience

• Essential: Good level of general education.
• Experience of maintaining CRM Software and portals.
• Excellent analytical abilities and data management skills.
• Proficient in Microsoft Office Suite and CRM software.
• Meticulous, with strong organisational skills.
• 3-5 years’ experience in a similar role, ideally in a similar industry.
• Expert writing skills, with strong attention to detail and the highest levels of accuracy.
• Extensive experience within a bid writer capacity.
• Proven track record working on and winning complex bids.
• Creative, strategic thinking and ability to problem solve.
• Experience of liaising with both customers, suppliers, and employees professionally and convey information.
• Strong commercial awareness.
• Ability to manage own workload and establish priorities.
• Experience of working effectively as part of a team as well as independently.
• Self-motivated and able to learn quickly.
• Willingness to undertake further training where required for professional development.

Desirable: Previous experience in the power generation industry.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons. If you require any additional support to attend an interview, please let us know in advance.