At a Glance
- Tasks: Manage customer accounts, collect debts, and resolve payment issues.
- Company: Join SNAP, a tech-driven company transforming mobility services across Europe.
- Benefits: Competitive salary, career development, and a collaborative team environment.
- Other info: Diverse and inclusive workplace with opportunities for everyone.
- Why this job: Make a real impact in a growing business while developing your skills.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 27450 - 33550 £ per year.
At SNAP, we're redefining mobility services through technology.
Our digital platform connects fleets, truck drivers and service partners across Europe, providing seamless access to parking, washing, tolling, fuel and other essential services.
By combining innovation, data and customer-focused solutions, we're helping transform the transport industry while creating exciting opportunities for our people to grow and develop their careers.
How You'll Make An Impact As a Credit Controller
As a Credit Controller, you'll play a vital role in supporting SNAP's financial performance by ensuring the timely collection of outstanding customer debt, minimising credit risk and maintaining strong customer relationships.
You will manage a portfolio of customer accounts, proactively monitor aged debt, resolve payment issues and ensure compliance with company credit policies.
Your work will directly contribute to healthy cash flow and support the continued growth of our business.
Based in Acle, Norwich, this is an excellent opportunity for an experienced credit professional who enjoys building relationships, solving problems and delivering results.
About SNAP
At SNAP, we're transforming how fleets, truck drivers and service partners connect and transact across Europe.
Through our innovative digital platform, we bring together truck parking, washing, tolling, fuel and other mobility services into one seamless ecosystem.
Today, we support thousands of fleets, hundreds of thousands of drivers and an extensive network of service partners, helping simplify operations and improve efficiency across the transport industry.
As we continue to grow, we're looking for talented people who are passionate about delivering exceptional experiences, solving problems and helping shape the future of mobility solutions.
- What You’ll Be Doing
- Managing a portfolio of customer accounts and ensuring timely collection of outstanding arrears.
- Handling customer queries via telephone and email.
- Sending statements, reminder letters and payment links.
- Contacting customers to secure payment and resolve balances.
- Monitoring aged debt reports and escalating high-risk accounts.
- Posting and allocating daily incoming payments.
- Reconciling accounts and investigating discrepancies.
- Performing credit checks and supporting credit risk assessments.
- Producing aged debt and cash collection reports.
- Supporting month-end and year-end finance processes.
- What We’ll Need From You
- Previous experience in a Credit Control role.
- Strong debt collection and negotiation skills.
- Excellent written and verbal communication skills.
- Good numerical, analytical and problem-solving abilities.
- Proficiency in Microsoft Excel and Office applications.
- Strong organisational skills and ability to manage priorities.
- Ability to work independently and as part of a team.
- Customer-focused with excellent attention to detail and resilience.
Desirable
- Experience using ERP systems.
- Knowledge of credit risk assessment and management.
- Experience working within a fast-paced finance environment.
- Relevant finance qualification or studying towards one.
Why join SNAP?
We're more than a payment platform.
We're building innovative digital solutions that make life easier for fleets, drivers and service partners across Europe.
As part of a growing and ambitious business, you'll have the opportunity to make a real impact, contribute new ideas and develop your career alongside talented colleagues.
- What You’ll Get From Us
- Excellent salary.
- Opportunity to join a growing technology-focused business.
- Collaborative team environment.
- Career development opportunities.
At SNAP, we believe diverse perspectives drive innovation and success.
We are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to achieve their potential.
We welcome applications from candidates of all backgrounds and experiences.
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Credit Controller employer: Vital Healthcare
Vital Healthcare is an exceptional employer that prioritises employee development and a supportive work culture in the vibrant Cumbernauld area. With a strong focus on delivering first-class customer service, we offer comprehensive training and growth opportunities, ensuring our team members thrive in their roles while enjoying a collaborative environment that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Vital Healthcare. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Vital Healthcare.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Vital Healthcare's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Vital Healthcare
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Vital Healthcare.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Vital Healthcare will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Vital Healthcare employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
