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- Tasks: Support the Service Manager in maintaining care sites and ensuring high-quality service delivery.
- Company: Vital Healthcare Services Limited provides essential support for individuals with mental health needs and learning disabilities.
- Benefits: Enjoy a competitive salary, paid induction, training, and a company pension.
- Why this job: Make a real difference in people's lives while working in a supportive and dynamic environment.
- Qualifications: 3-5 years of managerial experience in care, with relevant qualifications and strong communication skills.
- Other info: Flexible shifts available, including day and night options, plus opportunities for career growth.
The predicted salary is between 25000 - 32000 £ per year.
Vital Healthcare Services Limited is a supported living provider for people with mental health needs and learning disabilities. We support a wide variety of clients. Our service mainly focuses on providing tenancy-based community support and intensive support for adults who have required low-medium secure care for long periods and display challenging behaviours. Intensive support is provided through high-standard care and placements that have been carefully chosen close to public transport, shops, and other services to ensure greater integration into the community.
We are looking for a Deputy Care Manager to support our current Service Manager in maintaining our Supported Living Sites across Milton Keynes and London (and other areas too). We are looking for someone with experience in dealing with behaviours that challenge and complex care. If successful, you will be responsible for deputising for the manager and being the responsible manager in their absence carrying out all the duties that their position entails.
The role requires effective communication, liaising with staff, service users, families, and others whilst respecting appropriate confidentiality. You will be participating in the delivery of the service which takes into account all of the day-to-day operational requirements, and also quality measurements and monitoring. You will be responsible for ensuring all CQC KLOEs are being met to a GOOD or OUTSTANDING rating. Continuously analyse the operations of the service, evaluate them, and where improvements are required take necessary actions to implement change through negotiation and mutual agreement.
Other duties expected (but not limited to) are:
- Recruitment
- Support planning
- Shift work
- Being on call
- Support plan implementation
Requirements:
- Previous experience working with people who have Learning Disability/Mental Health and/or Physical Disabilities.
- At least 3-5 years of senior/managerial experience in the sector.
- Relevant professional qualification (NVQ Level 4 or equivalent essential, Level 5 desirable).
- Experience in managing budgets and budget control.
- An understanding of and commitment to providing Equal Opportunities.
- Knowledge and first-hand experience of current Health & Social Care legislation, including the Mental Health Act.
- Demonstrable evidence of supporting people in a person-centred way.
- A high level of literacy, numeracy, and administrative skills together with well-developed verbal and written communication skills, as well as the ability to communicate effectively across multi-disciplinary teams, both internally and externally.
- Good understanding of the CQC Compliance standards and the desire and commitment to achieve high standards of safeguarding.
Paid induction plus training, company pension, advance payment, employee assistance program.
Job Types: Full-time, Permanent
Pay: £30,000.00-£32,000.00 per year
Schedule: 10 hour shift, 12 hour shift, 8 hour shift, Day shift, Monday to Friday, Night shift, Overtime, Weekend availability
Experience: Care management: 1 year (required)
License/Certification: Driving (required)
Deputy Care Manager employer: Vital Healthcare Services Limited
Contact Detail:
Vital Healthcare Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Care Manager
✨Tip Number 1
Familiarise yourself with the CQC compliance standards, as this role heavily involves ensuring that these are met. Understanding what constitutes a GOOD or OUTSTANDING rating will help you demonstrate your commitment to high-quality care during interviews.
✨Tip Number 2
Network with professionals in the healthcare sector, especially those who have experience in supported living and mental health. Engaging with others in the field can provide valuable insights and may even lead to referrals for the Deputy Care Manager position.
✨Tip Number 3
Prepare to discuss your experience with challenging behaviours and complex care during interviews. Be ready to share specific examples of how you've successfully managed such situations in the past, as this will showcase your suitability for the role.
✨Tip Number 4
Research Vital Healthcare Services Limited thoroughly. Understanding their mission, values, and the specific needs of their clients will allow you to tailor your responses and show that you're genuinely interested in contributing to their team.
We think you need these skills to ace Deputy Care Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care management, particularly with individuals who have learning disabilities or mental health needs. Emphasise your managerial experience and any qualifications that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Deputy Care Manager role. Mention your understanding of CQC compliance standards and how your previous experiences have prepared you for this position.
Showcase Relevant Skills: In your application, clearly demonstrate your communication skills and ability to work within multi-disciplinary teams. Provide examples of how you've successfully managed challenging behaviours and implemented person-centred care.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the care sector.
How to prepare for a job interview at Vital Healthcare Services Limited
✨Show Your Experience with Challenging Behaviours
Make sure to highlight your previous experience dealing with challenging behaviours and complex care needs. Share specific examples of how you've successfully managed such situations, as this will demonstrate your capability to handle the demands of the role.
✨Understand CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) compliance standards. Be prepared to discuss how you would ensure that the service meets these standards and share any past experiences where you contributed to achieving a GOOD or OUTSTANDING rating.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing how you would liaise with staff, service users, and families while maintaining confidentiality.
✨Demonstrate Person-Centred Care
Be ready to provide examples of how you have supported individuals in a person-centred way. This could include discussing your approach to support planning and how you involve service users in their care decisions.
