Technical Sales Engineer

Vital Energi is looking for a proactive, customer‑focused Technical Sales Engineer to join our growing Head Office team in Blackburn. In this role, you will be a key commercial interface between our clients and the HIU product offering, translating customer needs into compelling technical solutions and supporting the sales cycle from enquiry to order.

Key Accountabilities

• Interpret customer requirements to provide suitable, cost‑effective, technically feasible HIU solutions.
• Carry out necessary calculations and selections to prepare HIU quotations that meet the customers’ and project teams’ requirements.
• Serve as the point of contact for any HIU‑related queries from consultants, contractors, plumbers, homeowners and tenants.
• Prepare HIU documentation such as works orders, technical submissions, datasheets, installation guides, commissioning procedures and O&M manuals.
• Assist with design and development of the company’s HIU offering to meet current and future market requirements.
• Collaborate with HIU manufacturers to improve product price, function and appearance.
• Provide quotations for replacement HIU spare parts and coordinate dispatch as necessary.
• Develop and maintain a suitable documentation library.
• Attend, address and respond to external queries promptly to maximise sales opportunities and enhance the company’s reputation with existing and potential clients.
• Develop and share knowledge of other industry HIU offerings.
• Create effective working processes to support the HIU function.

Other Duties

• Control stock of HIU components to fulfil projected orders for spare parts and complete HIUs, assisting with stock takes where necessary.
• Liaise with HIU/component manufacturers to ensure orders are delivered in accordance with customers’ and project teams’ expectations.
• Process deliveries of components and HIUs.

Qualifications

• HNC level or higher in a mechanical engineering discipline.
• Full UK driving licence.
• Computer literate with working knowledge of Microsoft Office Suite.
• Experience with AutoCAD and/or Microsoft Dynamics desirable.
• Knowledge of HIUs, heating & air‑conditioning systems and/or energy centre processes advantageous.
• High attention to detail.
• Excellent written and oral communication skills.
• Ability to work to deadlines with minimal supervision.
• Accurate and efficient data input.

Package

• Salary negotiable DOE.
• Contributory Company Pension Scheme.
• Non‑contributory death‑in‑service insurance.
• Employee Assistance Programme.
• 25 days holiday plus 8 bank holidays; additional holidays awarded in line with length of service.
• Option to purchase/sell additional holidays.
• Onsite gym/wellbeing centre at Blackburn Head Office.
• Discounted gym membership across the UK.
• EV charging points where possible.

Equal Opportunity

The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/or merit. It is company policy that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements. Applicants must have the unrestricted and ongoing right to work in the UK for the duration of employment, without the need for sponsorship. Due to the nature of this role, we are unable to support visa sponsorship or employ individuals with time‑limited permission or conditions attached to their right to work in the UK.