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- Tasks: Provide 1st and 2nd line IT support and assist with exciting IT projects.
- Company: Dynamic healthcare company in Liverpool focused on innovation.
- Benefits: Competitive pay, great benefits, and opportunities for professional growth.
- Why this job: Join a team making a difference in healthcare through technology.
- Qualifications: Knowledge of Windows 10/11 and Office 365, plus strong organisational skills.
- Other info: Perfect for tech-savvy individuals looking to kickstart their career.
The predicted salary is between 30000 - 42000 £ per year.
A healthcare company based in Liverpool is seeking a full-time IT Service Desk Technician. The role involves providing 1st and 2nd line IT support, handling incidents, maintaining the IT knowledge base, and assisting with IT projects.
Ideal candidates should have knowledge of Windows 10/11 and Office 365, along with strong organizational and analytical skills.
The position offers competitive pay, benefits, and opportunities for professional growth.
IT Service Desk Technician | 1st/2nd Line Support in Liverpool employer: Vitaflo
Contact Detail:
Vitaflo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Technician | 1st/2nd Line Support in Liverpool
✨Tip Number 1
Get your tech skills sharp! Brush up on Windows 10/11 and Office 365, as these are key for the IT Service Desk Technician role. We want to see you confidently tackle those 1st and 2nd line support queries.
✨Tip Number 2
Practice your problem-solving skills! Think of common IT issues and how you'd resolve them. We love candidates who can show they can handle incidents with ease and keep things running smoothly.
✨Tip Number 3
Don’t forget about the knowledge base! Familiarise yourself with how to maintain and update it. We’re looking for someone who can contribute to our IT projects and help us grow our resources.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. We want to see your enthusiasm and commitment right from the start, so make sure your application shines!
We think you need these skills to ace IT Service Desk Technician | 1st/2nd Line Support in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows 10/11 and Office 365. We want to see how your skills match the role, so don’t be shy about showcasing your relevant IT support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've handled incidents or resolved issues in the past. We’re looking for those analytical skills, so share specific situations where you made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Vitaflo
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11 and Office 365. Be ready to discuss specific features or troubleshooting steps you've used in the past. This shows you're not just familiar with the software, but that you can handle real-world issues.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved IT incidents before. Think about a time when you faced a tricky issue and how you approached it. This will demonstrate your analytical skills and ability to think on your feet, which is crucial for a 1st/2nd line support role.
✨Familiarise Yourself with the Company
Do a bit of research on the healthcare company and its IT needs. Understanding their mission and how IT supports their operations can give you an edge. It shows you're genuinely interested and can tailor your answers to align with their goals.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their IT projects or how they maintain their knowledge base. It shows you're engaged and eager to contribute to their team.
