Commercial Operations Executive in Birkenhead

For more than 25 years, Vitaflo has developed innovative specialised clinical nutritional products for inherited metabolic disorders, pediatric kidney disease, and specialised diets such as the ketogenic diet. Vitaflo products offer patients choice, flexibility, and convenience. We combine the latest medical research, together with insights on changing modern lifestyles to best support patients in the compliance of restrictive therapeutic diets. Vitaflo continues its mission of Enhancing Lives Together with research and development at the heart of what we do.

We are part of Nestlé Health Science and continue to expand our global footprint with a worldwide presence in Clinical Nutrition. Behind our pioneering company are people who drive breakthroughs in research and development, creating innovative impact. Our employees are at the heart of what we stand for with 96% saying they are proud to work for us and 94% recommending Vitaflo as a good place to work. Our Headquarters, based in Liverpool, is the hub of innovative and creative activity. We strive to be at the cutting edge of our industry sector with patients' needs being at the forefront of our mind. We work collaboratively, share our knowledge and expertise and above all love what we do and why we do it.

The Commercial Operations team are looking for a Commercial Operations Executive to join their department on a full-time, permanent contract. The successful candidate will be responsible for supporting the commercial assessment, operational planning and implementation of global expansion strategy for developing and emerging markets. Whilst supporting established Rest of World (ROW) Distributors, Vitaflo subsidiaries and NHSc markets with regular commercial operational reviews and taking forward initiatives. Vitaflo continues to drive growth in established and emerging markets, the commercial operations team is key in supporting this business expansion and developing new routes to market. This is an excellent opportunity for someone with a commercial background looking to develop their experience for global market entry, whilst working cross-functionally with internal and external stakeholders on a wide range of projects.

What will you do?

• Data collection, analysis and validation for evaluating the commercial potential of new markets, identifying any operational market entry barriers and how to mitigate accordingly.
• Liaise with Vitaflo HQ, NHSc and third-party distributors in providing business operational support to ensure successful introduction and growth of the portfolio.
• Build strong relationships and ways of working with key functions at Vitaflo HQ to effectively support operational implementation of new market launches and market entry.
• Management of the Distributor Databases with data inputting and follow up actions.
• Provide support in evaluating new/renovated product launches, liaising with stakeholders for existing distributors.
• Commercial account representative for specific Distributors for tender bids, pricing agreements and general support.
• Participate in ad-hoc projects specific to international launch acceleration and operational efficiencies.

What skills and experiences should you have?

• Experience of working successfully in cross-functional projects/teams.
• Experience of building relationships and working well with internal and external stakeholders, including the UK and Internationally.
• Previous experience of working within a commercial role.
• Good operational and supply chain understanding.
• An understanding of Bid Bonds and Letters of credit is preferred.
• Excellent knowledge of Microsoft packages, including Excel.
• Strong time management, communication and organisation skills that reflect the ability to effectively manage your own workload.
• A great team player, whilst also self-motivated.
• Analytical and proactive mindset.

What we offer?

• Competitive salary.
• 25 days annual leave (pro rata for part time) plus bank holidays and Christmas shut down.
• Discretionary bonus scheme (subject to qualifying period).
• Gym membership/allowance (subject to qualifying period).
• Employer pension contribution (3% rising to 5% subject to qualifying period then matched to a maximum of 10%). Employee minimum contributions apply.
• Private healthcare (subject to qualifying period).
• Volunteering opportunities.
• Cycle to work scheme (subject to qualifying period).

At Vitaflo (International) Ltd, our values are rooted in respect - for our employees, our customers and our patients. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all, and we may collect relevant anonymized data for monitoring purposes during our candidate registration process.