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- Tasks: Manage the full order process and ensure customer satisfaction.
- Company: Join a fast-paced, growing business in an exciting niche sector.
- Benefits: Enjoy competitive salary, bonuses, private healthcare, and flexible working hours.
- Why this job: Be part of a supportive team with great culture and opportunities for progression.
- Qualifications: Experience in order fulfilment and strong organisational skills required.
- Other info: Office-based role with a dynamic environment where no two days are the same.
The predicted salary is between 28800 - 43200 £ per year.
We’re working with a fast-paced, growing business in a niche and exciting sector that’s looking for an experienced and organised professional to take ownership of order fulfilment and customer coordination. This is a pivotal role sitting at the heart of the business, offering the chance to join a friendly, supportive team with a great culture and strong track record of internal progression.
In this role, you’ll be responsible for managing the full order process from start to finish – ensuring accuracy, liaising with internal teams across sales, logistics and finance, and acting as the key point of contact for customers on their orders. If you enjoy spinning plates, solving problems, and being part of a fast-moving environment where no two days are the same, this could be a brilliant next step.
Key Responsibilities:- Manage the end-to-end order processing function with precision and efficiency
- Communicate with internal departments to ensure seamless order fulfilment and timely dispatch
- Input and validate customer orders, checking pricing, quantities and product information
- Keep customers updated on order progress, handling any queries or changes professionally
- Process amendments, cancellations and returns according to internal processes
- Maintain accurate records for audit and reporting purposes
- Support the sales team with any order-related queries or discrepancies
- Spot and suggest improvements to processes that could enhance customer experience or internal efficiency
- Deliver excellent service at every touchpoint, ensuring customers feel valued and informed
- Competitive salary
- Annual performance-related bonus
- Private healthcare
- Genuine work-life balance, with flexible start and finish times
- Great team culture in a well-established, successful business
If you’re detail-driven, enjoy coordinating multiple moving parts, and take pride in providing a smooth, reliable service to customers, we’d love to hear from you.
Sales Administrator - Office Based employer: Vitae Financial Recruitment
Contact Detail:
Vitae Financial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator - Office Based
✨Tip Number 1
Familiarise yourself with the order fulfilment process. Understanding how orders are processed from start to finish will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills. Since you'll be liaising with various internal teams and customers, being able to articulate your thoughts clearly and professionally is crucial. Practice active listening to ensure you fully understand customer needs.
✨Tip Number 3
Showcase your problem-solving abilities. Prepare examples of how you've successfully handled challenges in previous roles, especially those related to order processing or customer service. This will highlight your capability to thrive in a fast-paced environment.
✨Tip Number 4
Research the company culture and values. Understanding what makes the team tick can help you align your responses during interviews and demonstrate that you're a good fit for their supportive and friendly environment.
We think you need these skills to ace Sales Administrator - Office Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in order fulfilment and customer coordination. Use specific examples that demonstrate your ability to manage the order process efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and problem-solving abilities. Mention your enthusiasm for working in a fast-paced environment and how you can contribute to the team culture.
Highlight Key Skills: In your application, emphasise skills such as attention to detail, communication, and teamwork. These are crucial for the role and will help you stand out as a candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Vitae Financial Recruitment
✨Showcase Your Organisational Skills
As a Sales Administrator, you'll need to manage multiple tasks simultaneously. Be prepared to discuss specific examples from your past experiences where you successfully coordinated various responsibilities and maintained accuracy under pressure.
✨Demonstrate Your Communication Abilities
This role requires liaising with different internal teams and customers. Highlight your communication skills by sharing instances where you effectively resolved issues or improved processes through clear dialogue.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving capabilities. Think of situations where you had to troubleshoot order discrepancies or customer complaints, and explain how you approached these challenges.
✨Research the Company Culture
Understanding the company's values and culture is crucial. Familiarise yourself with their mission and any recent news about them. This will help you align your answers with what they value in their employees.
