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- Tasks: Manage customer accounts, drive cash collection, and improve credit control processes.
- Company: Dynamic business with a strong customer base and growth opportunities.
- Benefits: Competitive salary, bonus, flexible hours, and collaborative work environment.
- Other info: Opportunity for career growth and exposure to systems and process development.
- Why this job: Make a real impact in a fast-paced role while shaping the future of credit control.
- Qualifications: Experience in credit control, strong communication skills, and a proactive mindset.
The predicted salary is between 40000 - 40000 £ per year.
We're looking for a high-energy, experienced and proactive Credit Controller to join a growing, acquisitive business where the pace is fast and the opportunity to make an impact is real. The role will work closely with the Sales Team and is an office-based role; applicants must therefore be happy to be in the office 5 days a week. There is flexibility around core hours for those requiring an earlier start/finish to meet family arrangements.
We are looking for someone who wants to build, improve, and evolve the credit control function as the business continues to expand. You'll play a key role in driving cash collection, strengthening controls, and helping shape scalable processes that support ongoing growth. If you enjoy taking ownership, challenging the status quo, and building better ways of working this role will suit you. This is a sole credit control role for a business with circa £40M total turnover, they have a strong and loyal customer base with circa 120 key accounts.
Key responsibilities:
- Proactively manage customer accounts to maximise cash collection and minimise aged debt
- Contact customers via phone, email, and written communication to secure payments and resolve issues
- Maintain clear and accurate records of all interactions to ensure a strong audit trail
- Investigate and resolve customer queries quickly and professionally
- Allocate and reconcile payments accurately across accounts
- Manage unallocated cash, deposits, and on-account balances
- Set and review credit limits, balancing commercial growth with risk management
- Carry out credit checks and risk assessments for new and existing customers
- Support escalations, including legal and debt recovery processes where required (very rare)
- Produce and maintain clear, reliable debt reporting for internal stakeholders
- Work closely with finance, sales and commercial teams to support decision-making
In addition, you will:
- Identify opportunities to improve processes, controls, and efficiencies across credit control
- Support the development and enhancement of systems and ERP functionality
- Drive automation of manual tasks to improve accuracy and scalability
- Contribute to building a best-in-class credit control function that can support an acquisitive business model
About you:
We're looking for someone who brings energy, drive, and a proactive mindset, alongside strong technical credit control experience. You’ll likely have:
- Proven experience in a credit control or accounts receivable role
- A track record of improving processes, implementing controls, or driving efficiencies
- Experience or exposure to ERP systems development, automation, or process improvement initiatives
- The ability to take ownership and drive outcomes independently
- Strong communication skills, both written and verbal
- Good working knowledge of finance systems and MS Office
- A continuous improvement mindset, always looking for a better way of doing things
Most importantly, you’ll be:
- Highly proactive – someone who takes initiative rather than waits for direction
- Full of energy and drive – comfortable working in a fast-moving environment
- Growth-oriented – excited by the opportunity to develop as the business scales
- Commercially aware – able to balance risk with business needs
Why join:
- Be part of a growing, acquisitive business with real momentum
- Opportunity to shape and improve the credit control function
- Exposure to systems, automation, and process development
- A role where you can grow with the business and expand your responsibilities over time
- Work in a collaborative environment where ideas and improvements are encouraged
Senior Credit Controller - Sole Role in London employer: Vitae Financial Recruitment
Contact Detail:
Vitae Financial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller - Sole Role in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to credit control and think of ways you can contribute to their growth. Tailor your answers to show how your proactive mindset aligns with their goals.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with customers and internal teams, being able to articulate your thoughts clearly is key. Role-play common scenarios you might face as a Credit Controller to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make an impact. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Senior Credit Controller - Sole Role in London
Some tips for your application 🫡
Show Your Energy and Proactivity: In your application, let us see your high-energy vibe! Share examples of how you've taken initiative in previous roles, especially in credit control. We want to know how you’ve made an impact and driven improvements.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your experience with cash collection, process improvement, and any ERP systems you've worked with. We love seeing how your skills align with what we need!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your points well. We appreciate a strong audit trail in your communication, just like you would maintain in your credit control role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Vitae Financial Recruitment
✨Know Your Numbers
As a Senior Credit Controller, you'll need to demonstrate your understanding of cash collection and debt management. Brush up on key metrics related to credit control, such as DSO (Days Sales Outstanding) and aged debt ratios. Be ready to discuss how you've improved these metrics in previous roles.
✨Showcase Your Proactivity
This role requires someone who takes initiative. Prepare examples of how you've identified issues in credit control processes and implemented solutions. Highlight any experience you have with automation or process improvements that led to increased efficiency.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might be asked to role-play a scenario where you need to contact a customer about overdue payments, so be prepared to showcase your approach.
✨Understand the Business Context
Familiarise yourself with the company's business model and its impact on credit control. Be ready to discuss how you can align credit control strategies with the company's growth objectives. Showing that you understand the balance between risk management and commercial growth will set you apart.