Registry & Real-World Study Manager in Newport

Location: UK, remote

Hours: Full time; flexible hours

Eligibility: Must be eligible to work in the UK

Who you are…

You have a relevant degree (or equivalent experience) and 3+ years’ experience in patient-centered research or real-world evidence – gained within a consultancy, CRO, pharmaceutical, or healthcare organisation. You bring strong, hands-on experience in delivering and managing patient registries and real-world studies, and are confident leading these programmes from study setup through to implementation and ongoing execution. You are highly organised, detail-oriented, and thrive in roles where you are responsible for keeping complex, multi-stakeholder studies on track. You enjoy coordinating teams, managing timelines, and ensuring high-quality outputs are delivered efficiently and consistently. You are comfortable working across cross-functional teams and engaging with clients on a day-to-day basis, building trusted working relationships and ensuring smooth collaboration. You have a solid understanding of healthcare systems and the context in which real-world evidence is generated and used, and are motivated to contribute to a fast-growing, collaborative organisation. You are a clear and professional communicator, able to work effectively with colleagues, clients, and external partners. You are adaptable, pragmatic, and solutions-focused in your approach.

What you’ll do…

• You will play a central role in leading the delivery and operational management of registry and real-world study programmes, ensuring that studies are executed efficiently, on time, and to a high standard.
• Registry & real-world study project management

• Lead the implementation and ongoing project management across multiple (2+) concurrent patient registries and real-world studies, including timelines, progress and action tracking, resourcing, and invoicing.
• Coordinate cross-functional project teams, ensuring clarity of roles, responsibilities, and deliverables.
• Identify and manage risks, issues, and dependencies to maintain smooth study delivery.
• Oversee operational aspects of studies, including study setup, workflows, ethical approval and governance processes, and stakeholder (e.g., clinical sites, clinicians, patient association groups) coordination and communication.
• Support patient recruitment processes.
• Support the execution of data collection approaches (e.g., questionnaires, qualitative components, patient-reported outcomes).

• Act as the day-to-day client contact on assigned studies.
• Lead regular client calls and provide clear updates on progress, risks, and next steps.
• Ensure client expectations are met or exceeded through structured, proactive communication.

• Coordinate the development of study deliverables, including managing inputs from team members and reviewing outputs for quality and consistency.
• Support the preparation of reports and outputs, ensuring they meet agreed specifications and timelines.

• Provide informal coaching and support to team members on project delivery and processes.
• Contribute to improving internal ways of working, tools, and delivery processes for registries and real-world studies.
• Share knowledge and experience to help strengthen delivery capability across the team.

Sorry, but it’s a no unless you have…

• Demonstrated experience managing registries and/or real-world observational studies.
• Strong project management experience across multiple concurrent studies.
• Excellent organisational and time management skills, with a high level of attention to detail.
• Strong written and verbal communication skills (fluent English) and confidence interacting with clients.
• Advanced Word and PowerPoint, and intermediate Excel.
• Experience working in cross-functional teams.
• A track record of being a reliable, collaborative, and proactive team member.

Bonus points for…

• Experience with multi-country registries or complex stakeholder environments.
• Familiarity with registry governance, operational frameworks, or real-world data collection processes.
• Experience coordinating qualitative research or patient-reported outcomes within studies.
• Understanding of the pharmaceutical industry, HTA, or healthcare decision-making.
• Additional languages useful in a professional context.

Working with us…

Join our creative, dynamic, can-do team and contribute to healthcare innovation that makes a real impact on patients’ lives. We’re a group of humble, smart, fun people who take pride in delivering high-quality work while supporting one another. Flexible working is our default – we trust you to get the job done and give you the freedom to shape your work around your life. Vitaccess is an equal opportunities employer – we value diversity in all its forms (and yes, pets and children occasionally appearing on calls are fully accepted).

Perks include:

• Competitive remuneration.
• Flexible working.
• Work from abroad scheme.
• Private medical insurance.
• Employee shares scheme.
• Critical illness cover.
• Company bonus scheme.
• Enhanced holiday entitlement.
• Perkbox.
• Wellbeing initiatives.