At a Glance
- Tasks: Support our sales team by managing customer orders and ensuring smooth order processing.
- Company: Join Vitabiotics, the UK's No.1 vitamin company with a culture of innovation and teamwork.
- Benefits: Enjoy 24 days annual leave, private medical insurance, and a 50% staff discount on products.
- Other info: Fast-paced environment with excellent career growth opportunities and regular team interactions.
- Why this job: Be part of a dynamic team making a real impact in nutritional healthcare.
- Qualifications: Experience in sales support, strong attention to detail, and good communication skills.
The predicted salary is between 32000 - 32000 € per year.
Location: North West London, NW2 7HF
Salary: £32,000 per annum
Hours: Monday – Friday 9:00am – 6:00pm + 1 hour lunch break
Hybrid: 3 days in office, 2 days working from home
Our business… At Vitabiotics, you'll find a diverse bunch of talented folk who come from a wide range of backgrounds and possess an extensive array of experience. What brings us all together is a culture that thrives on innovation, mutual respect, teamwork and a sense of commitment. Vitabiotics has pioneered advances in nutritional healthcare products for over 50 years and the range includes many of Britain’s leading supplement brands such as Perfectil, Pregnacare, Wellman, Wellwoman and Menopace.
As part of our commitment to innovation and development, we are looking for a Sales Administrator to support our field sales team and manage the flow of customer orders from pharmacies. This role is central to making sure orders are accurate, processed correctly, and successfully passed through to our logistics partner. You’ll be working closely with sales representatives across London, the Midlands, and the North, acting as a key point of coordination between sales, customers, and operations.
Responsibilities will include…
- Review and approve sales orders submitted by field representatives, ensuring accuracy and completeness
- Manage order flow through EDI integration with our logistics partner (Alliance Healthcare), ensuring orders are successfully transmitted
- Monitor and resolve any order issues, errors, or failed transmissions
- Support the sales team with product information, stock updates, and general coordination
- Handle inbound calls from pharmacies, including taking and processing orders when required
- Maintain and update Canvas reports, ensuring data is accurate and reliable
- Use internal sales dashboards to track order status and support day-to-day sales activity
- Liaise with internal teams to ensure smooth order fulfilment and communication
Requirements You will have…
- Previous experience in a sales support or administrative role
- Strong attention to detail - able to spot and correct errors quickly
- Comfortable working with order processing systems and data
- Good working knowledge of Microsoft Office, particularly Excel (basic formulas, data checks, handling lists)
- Good communication skills - able to deal confidently with both internal teams and external customers
- Well organised, able to manage multiple tasks without losing track
Working style Fast-paced environment with regular interaction across teams. Regular interaction with sales teams and external partners. Requires someone who can stay organised and keep things moving under pressure.
Benefits
- 24 days annual leave plus bank holidays.
- Birthday day off.
- 2 Charity days a year.
- Bupa dental cover.
- Private medical insurance.
- 50% staff discount on all Vitabiotics products.
- Staff skills training.
- Health and wellbeing programme.
- Pension contributions.
- Sick pay support.
- Free onsite parking.
- Enhanced maternity or paternity leave.
- Company events.
- Fresh fruit and snacks.
- Free EV charging station.
Sales Administrator in London employer: Vitabiotics
At Vitabiotics, we pride ourselves on fostering a vibrant and inclusive work culture that champions innovation and teamwork. As a Sales Administrator in North West London, you'll enjoy a competitive salary, generous benefits including 24 days of annual leave, private medical insurance, and opportunities for professional growth within the UK's leading vitamin company. Our hybrid working model allows for flexibility, while our commitment to employee wellbeing ensures a supportive environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common questions. We want you to feel confident and ready to show off your skills when it’s time to shine.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds. It shows you’re keen and professional, which is always a plus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Sales Administrator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your previous experience in sales support or administration, and don’t forget to showcase your attention to detail and organisational skills. We want to see how you can fit into our fast-paced environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role at Vitabiotics and how your skills align with our needs. Keep it concise but engaging – we love a bit of personality!
Show Off Your Tech Skills:Since you'll be working with order processing systems and Microsoft Office, especially Excel, make sure to mention any relevant experience. If you've handled data checks or used basic formulas, let us know – it’ll give you an edge!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Vitabiotics
✨Know Your Stuff
Before the interview, make sure you understand Vitabiotics' products and their market position. Familiarise yourself with their leading brands like Perfectil and Pregnacare. This knowledge will show your genuine interest in the company and help you answer questions more confidently.
✨Show Off Your Organisational Skills
As a Sales Administrator, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully managed order processing or handled customer inquiries. Highlight how you kept everything organised and efficient, even under pressure.
✨Brush Up on Your Tech Skills
Since the role involves working with order processing systems and Microsoft Excel, be ready to discuss your proficiency with these tools. You might even want to practice basic formulas and data checks beforehand, so you can demonstrate your skills if asked.
✨Communicate Clearly
Good communication is key in this role. During the interview, practice articulating your thoughts clearly and confidently. Think about how you would handle inbound calls from pharmacies and be prepared to role-play a scenario if prompted. This will showcase your ability to interact effectively with both internal teams and external customers.
