At a Glance
- Tasks: Support our sales team by managing customer orders and ensuring smooth order flow.
- Company: Join Vitabiotics, the UK's No.1 vitamin company with a culture of innovation and teamwork.
- Benefits: Enjoy 24 days leave, private medical insurance, staff discounts, and more perks!
- Other info: Fast-paced environment with excellent career growth opportunities and regular team interactions.
- Why this job: Be part of a dynamic team making a real impact in nutritional healthcare.
- Qualifications: Experience in sales support, strong attention to detail, and good communication skills.
The predicted salary is between 32000 - 32000 € per year.
Location: North West London, NW2 7HF
Salary: £32,000 per annum
Hours: Monday – Friday 9:00am – 6:00pm + 1 hour lunch break
Hybrid: 3 days in office, 2 days working from home
Our business at Vitabiotics is a culture that thrives on innovation, mutual respect, teamwork, and a sense of commitment. We have pioneered advances in nutritional healthcare products for over 50 years, including many of Britain’s leading supplement brands such as Perfectil, Pregnacare, Wellman, Wellwoman, and Menopace.
As part of our commitment to innovation and development, we are looking for a Sales Administrator to support our field sales team and manage the flow of customer orders from pharmacies. This role is central to making sure orders are accurate, processed correctly, and successfully passed through to our logistics partner.
You’ll be working closely with sales representatives across London, the Midlands, and the North, acting as a key point of coordination between sales, customers, and operations.
Responsibilities:- Review and approve sales orders submitted by field representatives, ensuring accuracy and completeness
- Manage order flow through EDI integration with our logistics partner (Alliance Healthcare), ensuring orders are successfully transmitted
- Monitor and resolve any order issues, errors, or failed transmissions
- Support the sales team with product information, stock updates, and general coordination
- Handle inbound calls from pharmacies, including taking and processing orders when required
- Maintain and update Canvas reports, ensuring data is accurate and reliable
- Use internal sales dashboards to track order status and support day-to-day sales activity
- Liaise with internal teams to ensure smooth order fulfilment and communication
- Previous experience in a sales support or administrative role
- Strong attention to detail - able to spot and correct errors quickly
- Comfortable working with order processing systems and data
- Good working knowledge of Microsoft Office, particularly Excel (basic formulas, data checks, handling lists)
- Good communication skills - able to deal confidently with both internal teams and external customers
- Well organised, able to manage multiple tasks without losing track
- Fast-paced environment with regular interaction across teams
- Regular interaction with sales teams and external partners
- Requires someone who can stay organised and keep things moving under pressure
- 24 days annual leave plus bank holidays
- Birthday day off
- 2 Charity days a year
- Bupa dental cover
- Private medical insurance
- 50% staff discount on all Vitabiotics products
- Staff skills training
- Health and wellbeing programme
- Pension contributions
- Sick pay support
- Free onsite parking
- Enhanced maternity or paternity leave
- Company events
- Fresh fruit and snacks
- Free EV charging station
Sales Administrator employer: Vitabiotics Ltd
At Vitabiotics, we pride ourselves on fostering a vibrant and inclusive work culture that champions innovation and teamwork. As a Sales Administrator in North West London, you'll enjoy a competitive salary, generous benefits including 24 days of annual leave, private medical insurance, and opportunities for professional growth within the UK's leading vitamin company. Our hybrid working model allows for flexibility, while our commitment to employee wellbeing ensures a supportive environment where you can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing about Vitabiotics and its innovations will show you’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As a Sales Administrator, you’ll need to be clear and confident. Role-play with a friend or use online resources to sharpen your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your previous experience in sales support or administration, and don’t forget to showcase your attention to detail and organisational skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Vitabiotics. Mention your familiarity with order processing systems and how you can contribute to our fast-paced environment.
Show Off Your Skills:Don’t hold back on showcasing your skills! Whether it’s your proficiency in Microsoft Excel or your excellent communication abilities, make sure we see how you can handle multiple tasks and keep things moving smoothly.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Vitabiotics Ltd
✨Know Your Stuff
Before the interview, make sure you understand Vitabiotics' products and their significance in the market. Familiarise yourself with their leading brands like Perfectil and Pregnacare. This will show your genuine interest in the company and help you answer questions confidently.
✨Show Off Your Organisational Skills
As a Sales Administrator, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully managed order processing or handled customer queries. Highlight how you kept everything organised and efficient, even under pressure.
✨Brush Up on Your Tech Skills
Since the role involves working with order processing systems and Microsoft Excel, be ready to discuss your proficiency with these tools. You might even want to practice basic formulas and data checks beforehand to demonstrate your comfort level during the interview.
✨Communicate Clearly
Good communication is key in this role. During the interview, practice articulating your thoughts clearly and confidently. Think about how you would handle inbound calls from pharmacies and be prepared to discuss how you would ensure smooth communication between sales teams and customers.
