At a Glance
- Tasks: Welcome patients, manage appointments, and support a smooth clinic experience.
- Company: Join Spire Private Clinic, a leader in compassionate healthcare.
- Benefits: Enjoy competitive pay, flexible hours, and career growth opportunities.
- Other info: Inclusive culture with support for mental health and well-being.
- Why this job: Be part of a dedicated team making a real difference in patient care.
- Qualifications: Strong communication, admin skills, and IT proficiency required.
The predicted salary is between 18900 - 23100 £ per year.
We have an exciting opportunity for a Clinic Receptionist to join our Spire Private Clinic in Wimbledon. Working weekends, you will play a vital role at the heart of the clinic, welcoming patients and supporting the smooth running of our private services. As an integral member of a dedicated and compassionate team, you'll deliver a friendly, professional experience while working closely with clinicians to help provide outstanding patient care.This role will support Spire Wimbledon Clinic Saturday 9am to 1pm. There is potential for over-time and additional days ad-hoc.
Key Responsibilities
- Welcome all visitors to the clinic in a polite and courteous manner and ensure all patients are appropriately briefed for their appointment.
- Manage and maintain our appointment diaries and ensure future appointments are booked correctly.
- Liaise with patients regarding the payment of their treatment. This involves processing cash and card payments.
- Ensure that the reception and waiting area is always kept tidy and presentable.
- Complete daily reception tasks such as inputting new patient's data, scanning and restocking rooms.
- Opening and closing of clinics when needed.
- Answer incoming telephone calls in a professional manner, and support clinical staff where a patient is going to be late or needs to reschedule their appointment.
- Accurately process referrals and contact patients via phone and email to book their appointments.
- Send clinical letters and reports by post and/or electronic means.
Skills and Experience
- Excellent written and spoken communication skills.
- Strong administration skills with exceptional attention to detail.
- Strong I.T. Skills and can work on multiple systems and platforms.
About Us
As part of Spire Healthcare, we're proud to build on a legacy of improving lives for over 30 years and continue to deliver primary care physical and mental health services accessed through the NHS, via employer-funded care and at our network of private clinics.
Working here
We are an award-winning employer regularly recognised at industry events and our latest employee survey revealed the top reasons for working here as:Supportive teams and managersA positive and inclusive cultureStrong well-being and mental health supportTrust, autonomy and flexibilityWe invest in your growth with frequent career progression opportunities and development initiatives including mentoring, secondments, management training and regular clinical CPD webinars.You will enjoy a competitive salary, flexible working options and a comprehensive benefits package - further details here Careers - Vita Health Group
Equality Diversity & Inclusion
We are proud to be an equal opportunities employer dedicated to creating a workplace where everyone feels valued and supported. We actively support a range of initiatives including:
- Disability Confident Leader
- Positive action through Ethnicity and Gender Matters initiatives
- Employer with Heart and Mindful Employer status
- Menopause Friendly accreditation
- Learn more about our EDI commitments here Equality, Diversity & Inclusion - Vita Health Group.
If you need any adjustments or assistance during the recruitment process we will be happy to help - please get in touch at recruitment@vhg.co.uk
All applicants must be legally entitled to work in the UK and subject to a DBS check at offer stage.
Your application data is handled securely in accordance to UK GDPR guidelines.
We may close jobs to new applications earlier than original stated closing date.
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Clinic Receptionist employer: Vita
Vita Health Group is an excellent employer that prioritises employee growth and development, offering a supportive work culture where collaboration and innovation thrive. With a hybrid work model, employees enjoy flexibility while engaging with a diverse portfolio of clients, ensuring meaningful contributions to the healthcare sector. Our commitment to exceptional service and professional advancement makes us a rewarding place to build your career.
