Receptionist in Alderley Edge

Receptionist position — part-time. Support the Office Manager at our Head Office in Alderley Edge on a fixed-term basis, with a view to permanent appointment based on performance and business needs.

We are Vita Group, an intelligence driven platform creating tomorrow’s city living. It’s represented by seven unique lifestyle brands, in multiple cities across the UK and Spain with residents and guests from over 100 countries. Vita’s principal commitment to its people is to inspire and empower and it’s something the business is deeply passionate about, hiring the very best people and enabling them to perform at the very best of their abilities.

Location: Alderley Edge. Initial pattern: two days per week on a six-month fixed-term contract, with the possibility of permanent appointment and potential to provide additional holiday cover when required.

• Be the first point of contact for visitors and provide a friendly welcome to all visitors and colleagues.
• Create a brilliant arrival experience and oversee reception and meeting room areas to ensure a tidy, welcoming appearance.
• Oversee meeting room bookings and prepare for external meetings, including organising and providing refreshments as required.
• Direct inbound calls and organise ad hoc hospitality and travel as required.
• Support the Office Manager with front-of-house duties and maintain a positive, professional environment.
• Play a central role in smooth day-to-day running of the office with internal customer service to colleagues.
• Post communications on Vita Group's internal platform Viva Engage and be responsible for first aid in the workplace.

• Manage incoming and outgoing post and packages, including daily courier drop-offs and collections.
• Audit and log office maintenance issues and liaise with approved third parties to resolve.
• Manage courier systems, stationery and general office orders and other third-party suppliers as necessary.
• Purchase office supplies as required and be the primary contact for the property’s authorised contractors.
• Coordinate contractors carrying out planned maintenance work and ensure understanding of fire, emergency and health & safety procedures.
• Identify and report hazards promptly.

• Carry out a range of administrative tasks to support all functions of the office.
• Support miscellaneous business projects as required.

A highly driven, detail-oriented, and empathetic part-time Receptionist with a positive attitude, excellent interpersonal skills and an understanding of the importance of this role in creating a great working environment.

• Previous experience in a front of house/customer-facing role.
• Customer-focused background with a confident and articulate telephone manner in a professional office setting.
• Proficient in IT and online tools with intermediate skills in Microsoft 365, particularly Outlook and Excel.
• Strong prioritisation and organisational skills and a responsible approach to handling confidential information.
• Ability to adapt quickly to last-minute changes while maintaining a proactive attitude.

• A friendly, welcoming disposition and ability to communicate effectively with a wide variety of people and clients.
• Ability to work at the front desk, either independently or as part of a team, with sound judgement and professionalism.
• Maintain high standards and care about the reception, communal areas and meeting rooms.
• Self-motivated, proactive, and capable of solving problems, especially during quieter periods.
• Strong sense of ownership, emotional intelligence and a can-do attitude.
• Willingness to go the extra mile when required and excellent listening and communication skills.

Vita Group offers a nurturing environment with opportunities for career progression. Benefits include holidays, flexible working hours, bank holidays, free on-site parking and restaurant, on-site facilities, Perkbox, Royal London Pension, parties & events, career development, and 24/7 employee assistance.

Important: We are unable to offer Right to Work Sponsorship. All offers are subject to satisfactory pre-employment checks including DBS checks.

At Vita, we’re on a mission to create environments in which people can flourish. As an intelligence driven platform, we use data and insights to inform innovation and create new products and services. We’re passionate about helping people thrive and this is reflected in our values and approach to our people and workplaces.