At a Glance
- Tasks: Deliver a luxury experience for residents and respond to inquiries during night shifts.
- Company: Vita Student, known for its premium student living services.
- Benefits: Earn £13.45 per hour, enjoy holiday pay, pensions scheme, and career development.
- Other info: Permanent position with flexible night shifts and growth opportunities.
- Why this job: Join a friendly team and create memorable experiences for residents every night.
- Qualifications: Proactive attitude and excellent customer service skills required.
The predicted salary is between 10000 - 10000 £ per year.
Vita Student is seeking a Customer Service Assistant (Nights) in York to deliver a luxury experience for residents. The role requires a proactive and friendly approach, maintaining cleanliness and safety while responding to inquiries during varied night shifts.
This permanent position offers £13.45 per hour for 17 hours per week, along with numerous benefits including holiday pay, a pensions scheme, and career development opportunities.
Premium Night Concierge & Guest Services employer: Vita Student
Vita Student is an exceptional employer that prioritises a luxury experience for both residents and staff in the vibrant city of York. With a strong focus on employee well-being, we offer competitive pay, comprehensive benefits including holiday pay and a pensions scheme, and ample opportunities for career development in a supportive and dynamic work culture. Join us to be part of a team that values proactive service and fosters personal growth in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Premium Night Concierge & Guest Services
✨Tip Number 1
Make sure to showcase your customer service skills during interviews. We want to see how you handle inquiries and create a welcoming atmosphere, so think of examples from your past experiences that highlight your proactive and friendly approach.
✨Tip Number 2
Research Vita Student and their values before your interview. Understanding their commitment to delivering a luxury experience will help you align your answers with what they’re looking for, making you stand out as a candidate.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows your interest in the role and helps you gauge if it’s the right fit for you. Think about what you’d like to know about the night shifts or the team culture.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We make it easy for you to submit your application and keep track of your progress, so don’t miss out on this opportunity!
We think you need these skills to ace Premium Night Concierge & Guest Services
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and proactive nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your words!
Tailor Your Application:Make sure to customise your application for the Customer Service Assistant role. Highlight any relevant experience or skills that align with delivering a luxury experience for residents, as this is key for us.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Vita Student
✨Know Your Customer Service Basics
Brush up on your customer service skills, especially in a luxury context. Be ready to discuss how you would handle various guest inquiries and ensure a top-notch experience for residents.
✨Show Off Your Proactive Attitude
Vita Student values a proactive approach, so think of examples where you've gone above and beyond in previous roles. Share stories that highlight your ability to anticipate needs and solve problems before they arise.
✨Emphasise Cleanliness and Safety
Since maintaining cleanliness and safety is crucial, prepare to talk about your experience in these areas. Discuss any relevant protocols you've followed or implemented in past jobs to ensure a safe and welcoming environment.
✨Be Ready for Night Shift Scenarios
As this role involves varied night shifts, be prepared to discuss your flexibility and how you manage your time during late hours. Share any experiences that demonstrate your ability to stay alert and engaged during night shifts.
