At a Glance
- Tasks: Ensure smooth running of building facilities and respond to maintenance requests.
- Company: Join a luxury property management team dedicated to student living.
- Benefits: Competitive salary, annual bonus, 28 days holiday, and lifestyle perks.
- Other info: Opportunities for career development and a supportive work culture.
- Why this job: Make a real difference in students' lives while working in a vibrant environment.
- Qualifications: Experience in maintenance and strong communication skills required.
The predicted salary is between 28500 - 28500 £ per year.
Salary £28,500 per annum plus bonus - see benefits section for more details.
Contract: Permanent, 42.5 hours per week.
Working Hours: Monday – Friday 9am – 6pm (Flexibility may be offered).
Overview: Vita Student's next-level apartment design offers a variety of studios to suit our students' lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. Our Maintenance Operative plays a critical function, ensuring the smooth running of operational building facilities. This is a customer-facing environment where you will be responsible for maintaining Vita Student’s highest building standards.
- Respond to maintenance requests, promptly addressing student and staff reports of issues with plumbing, electrical, heating/cooling, lighting, furniture and other equipment.
- Planned Preventative Maintenance (PPM).
- Conduct regular inspections of residence facilities to identify potential issues and perform scheduled maintenance tasks.
- General repairs such as fixing minor issues like leaky plumbing, broken fixtures, damaged doors and wall repairs.
- Performing minor tasks like replacing flooring, repairing furniture and touch‑up painting & decorating.
- Ground works, maintaining the upkeep of outdoor areas such as grass‑cutting & hedge‑trimming/shaping.
- Safety compliance: Adhering to all safety regulations and procedures when performing maintenance tasks.
Professional Experience: Who we want to join our team:
- Experienced delivering preventive and corrective fire alarm and firefighting system maintenance.
- Skilled across a variety of maintenance functions.
- Well‑versed in delivering Planned Preventative Maintenance (PPM) within a similar environment.
- Demonstrable understanding and adherence of safety compliance regulations and procedures.
- IT literate.
Personal Characteristics:
- Work in a multi‑cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs.
- All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
- Excellent communication skills. English will be the primary spoken language; however, multi‑lingual skills would be warmly welcomed.
- Strong organisational and leadership qualities with an ability to remain calm under pressure.
- Adaptability, creativity and positivity.
- Resilience, with an ability to effectively navigate unexpected situations.
- Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
Benefits:
- Annual Bonus: Calculated & rewarded subject to achieving targets set against Key Performance Indicators (KPIs): Reducing external contractor call‑outs fees, meeting pre‑set Service Level Agreements (SLAs), preventative maintenance management, feedback and building compliance.
- Holidays: Paid on a pro‑rated basis which is reflective of hours worked. Customer Service Assistants will receive 28 days paid holiday including England & Wales Bank Holidays, pro‑rated.
- Perkbox: All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!
- Royal London Pension: Vita Group contributes a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.
- Parties & Events: We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.
- Recognition Programmes: We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.
- Career Development: Whether your Vita career is a medium or long‑term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.
- 24/7 Employee Assistance: The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work‑related issues that may be impacting wellbeing.
Right to Work & DBS: All offers of employment are subject to satisfactory pre‑employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
Maintenance Operative in Newcastle upon Tyne employer: Vita Student
Vita Student is an exceptional employer that prioritises the wellbeing and professional growth of its employees, offering a competitive salary and a range of benefits including an annual bonus, generous holiday allowance, and access to lifestyle perks through Perkbox. Our vibrant work culture fosters inclusivity and teamwork, with regular events to celebrate success and a commitment to career development through structured training programmes. Join us in maintaining our luxury properties while enjoying a supportive environment that values your contributions and encourages personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Operative in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vita Student. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a Maintenance Operative, especially your experience with preventative maintenance and safety compliance.
✨Tip Number 3
Show off your personality! Vita Student values a diverse and welcoming environment, so don’t be afraid to let your character shine through. Share stories that highlight your adaptability and problem-solving skills in previous roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Maintenance Operative role.
We think you need these skills to ace Maintenance Operative in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Skills:Make sure to highlight your maintenance skills in your application. We want to see your experience with plumbing, electrical work, and any other relevant tasks you've tackled. Don't be shy about showcasing your expertise!
Tailor Your Application:Take a moment to tailor your application to the role. Mention how your past experiences align with the responsibilities listed in the job description. This helps us see why you're the perfect fit for our team!
Be Personable:Since this is a customer-facing role, let your personality shine through! Share examples of how you've successfully interacted with customers or colleagues in the past. We love a friendly vibe!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Vita Student
✨Know Your Stuff
Before the interview, brush up on your maintenance skills and knowledge. Familiarise yourself with common issues like plumbing, electrical systems, and heating/cooling. Being able to discuss your experience with Planned Preventative Maintenance (PPM) will show that you’re ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be prepared to share examples of how you've effectively communicated with residents or colleagues in the past. Highlight your ability to remain calm under pressure and adapt to unexpected situations, as these traits are crucial in a maintenance environment.
✨Safety First!
Make sure you understand safety compliance regulations and procedures. Be ready to discuss how you’ve adhered to safety standards in previous roles. This will demonstrate your commitment to maintaining a safe environment for both residents and staff.
✨Cultural Awareness Matters
Vita Student values diversity, so be prepared to talk about your experience working in multi-cultural environments. Share how you’ve welcomed different backgrounds and beliefs, and how you can contribute to a positive atmosphere for all residents and colleagues.
