At a Glance
- Tasks: Prepare and serve delicious breakfasts while ensuring a clean and organised kitchen.
- Company: Join Vita Student, a leader in premium student living with a vibrant community.
- Benefits: Enjoy 28 days paid holiday, birthday off, and access to lifestyle perks through Perkbox.
- Other info: Flexible hours and opportunities for career development await you!
- Why this job: Be part of a dynamic team that values creativity, adaptability, and excellent customer service.
- Qualifications: Experience in customer service and fast-paced kitchen environments is essential.
The predicted salary is between 27800 - 37000 £ per year.
Location: Newcastle, Leazes Park
Hourly Rate: £13.45
Contract: Permanent, 25 hours per week
Working Hours: Varied shift patterns, Monday - Friday, between 6am – 11am
Vita Student are launching four brand-new residences across the UK & Spain, giving students even more choice across the UK and Europe while setting a new standard for premium student living. The openings in Edinburgh, Birmingham, Newcastle and Madrid reflect Vita Student’s continued commitment to exceptional locations, contemporary design and an all‑in living lifestyle that supports both academic success and wellbeing.
As part of our premium services, we’re building a brand new team, including Customer Service Assistants to support our breakfast service. Our Breakfast Customer Service Assistants are responsible for preparing, cooking, and presenting a variety of breakfast foods in a timely manner, ensuring quality standards are met, while maintaining a clean and organised kitchen workspace, often requiring adherence to food safety regulations and effective communication with the breakfast service team.
- Meet & greet residents and guests with a warm, friendly and vibrant attitude.
- Prepare, cook, and present a variety of breakfast foods in a timely manner.
- Maintain a clean and organised kitchen workspace.
- Adhere to food safety regulations.
- Ensure residents and facilities are being well respected by all fellow residents and guests.
- Monitor produce stock levels and communicate needs to the site manager; assist in ordering produce to maintain appropriate inventory.
- Respond to all questions, queries and requests in a helpful manner.
- Ensure the kitchen and breakfast areas are clean and tidy.
- Deep clean specific equipment or appliances such as fridges & ovens as required.
- Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products.
- Be the primary point of contact for any potential incident or emergency that may occur onsite.
Who we want to join our team...
Professional Experience- A customer service professional with a background in a fast‑paced kitchen environment.
- Well versed in kitchen regulations.
- Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistant must be technologically astute.
- Excellent communication skills. English will be the primary spoken language; however multi‑lingual skills would be warmly welcomed.
- Adaptability, creativity & positivity.
- Resilience, with an ability to effectively navigate unexpected situations.
- Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
- Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks.
Why work for Vita Student...
- Holidays – Holidays are paid on a pro‑rata basis which is reflective of hours worked. Customer Service Assistants will receive 28 days paid holiday including England & Wales Bank Holidays, pro‑rata.
- Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.
- Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences.
- Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution.
- Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year.
- Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes.
- Career Development – We onboard all employees by means of a thorough induction and learning & development programme.
- 24/7 Employee Assistance – All employees have access to a confidential service; offering support and guidance for personal or work‑related issues.
Right to Work & DBS: All offers of employment are subject to satisfactory pre‑employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship.
Breakfast Customer Service Assistant in Newcastle upon Tyne employer: Vita Student
Vita Student is an exceptional employer that prioritises the wellbeing and professional growth of its team members. With a vibrant work culture that celebrates diversity, employees enjoy generous benefits including 28 days of paid holiday, a unique birthday leave policy, and access to a variety of lifestyle perks through Perkbox. Located in the heart of Newcastle, our Breakfast Customer Service Assistants play a vital role in creating a welcoming environment for residents, while also benefiting from comprehensive training and development opportunities to advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Customer Service Assistant in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Vita Student. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Vita Student
Don't be shy about reaching out to Vita Student directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Vita Student and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Vita Student
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
