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For Companies At a Glance
- Tasks: Welcome students and guests, manage deliveries, and ensure a safe, clean environment.
- Company: Top-notch student accommodation provider in Liverpool.
- Benefits: Earn £13 per hour, enjoy paid holidays, and be part of a recognition programme.
- Why this job: Join a vibrant community and enhance the living experience for fellow students.
- Qualifications: Strong customer service skills and tech-savvy.
- Other info: Flexible hours to fit around your studies and lifestyle.
The predicted salary is between 13 - 16 £ per hour.
A leading student accommodation provider in Liverpool is seeking a dedicated Customer Service Assistant to deliver a premium experience for residents.
Responsibilities include:
- Greeting students and guests
- Maintaining common areas
- Managing parcel deliveries
- Responding to safety incidents
Candidates should possess strong customer service skills and technological proficiency. The role requires flexibility to accommodate residents' needs, offering a competitive hourly rate of £13 and several benefits, including paid holidays and a recognition program.
Premium Student Living Concierge – Front of House in Liverpool employer: Vita Student
Contact Detail:
Vita Student Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premium Student Living Concierge – Front of House in Liverpool
✨Tip Number 1
Make sure to research the company and its values before your interview. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations, like a student needing assistance or a safety incident. This will help you feel more confident during the interview.
✨Tip Number 3
Dress smartly and arrive early for your interview. First impressions matter, especially in a front-of-house role. Being punctual shows that you respect their time and are serious about the position.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Plus, it’s a great way to remind them of your skills!
We think you need these skills to ace Premium Student Living Concierge – Front of House in Liverpool
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Be Tech-Savvy: Since the role requires technological proficiency, mention any relevant tech skills you have. Whether it's managing bookings or using software for communication, let us know how you're comfortable with technology.
Flexibility is Key: This role needs someone who can adapt to various situations. In your application, emphasise your flexibility and willingness to accommodate residents' needs. Share instances where you've successfully adjusted to changing circumstances.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Vita Student
✨Know Your Customer Service Inside Out
Make sure you brush up on your customer service skills before the interview. Think about past experiences where you've gone above and beyond for a customer, as this role is all about delivering a premium experience for residents.
✨Familiarise Yourself with Technology
Since the job requires technological proficiency, be prepared to discuss any relevant software or tools you've used in previous roles. If you can, practice using similar systems to show you're ready to hit the ground running.
✨Show Your Flexibility
This role requires flexibility to meet residents' needs, so be ready to share examples of how you've adapted to changing situations in the past. Highlighting your ability to think on your feet will impress the interviewers.
✨Prepare Questions About the Role
Interviews are a two-way street, so come armed with questions about the position and the company culture. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
