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For Companies At a Glance
- Tasks: Deliver premium customer service and manage reception for a luxury student accommodation.
- Company: Leading student accommodation provider in Leeds with a focus on quality.
- Benefits: Competitive hourly rate of £13, paid holidays, and career development opportunities.
- Why this job: Join a vibrant team and enhance the living experience for students.
- Qualifications: Experience in customer service and excellent communication skills.
- Other info: Proactive approach to maintaining communal areas is essential.
The predicted salary is between 13 - 16 £ per hour.
A leading student accommodation provider in Leeds is looking for a Customer Service Assistant to deliver a premium experience for residents.
Responsibilities include:
- Managing reception
- Providing exceptional service
- Maintaining cleanliness across facilities
Candidates should have:
- Experience in customer service
- Excellent communication skills
- A proactive approach to maintaining communal areas
This role offers a competitive hourly rate of £13 and includes various employee benefits such as paid holidays and career development opportunities.
Leeds Luxury Student Concierge & Front Desk employer: Vita Student
Contact Detail:
Vita Student Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leeds Luxury Student Concierge & Front Desk
✨Tip Number 1
Make sure to research the company and its values before your interview. We want to see that you’re genuinely interested in providing a premium experience for residents, so knowing what sets them apart will help you stand out.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional service, we recommend role-playing common customer scenarios with a friend. This will help you feel more confident when interacting with potential residents.
✨Tip Number 3
Show off your proactive approach! Think of examples from your past experiences where you went above and beyond to maintain cleanliness or enhance customer satisfaction. We love to hear about those moments!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team and contributing to a fantastic living experience for students.
We think you need these skills to ace Leeds Luxury Student Concierge & Front Desk
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in customer service. We want to see how you've gone above and beyond to provide exceptional service, so share specific examples that showcase your skills!
Communicate Clearly and Confidently: Since excellent communication is key for this role, ensure your application is clear and well-structured. Use straightforward language and keep it professional yet friendly – we love a good chat!
Be Proactive in Your Approach: We’re looking for someone who takes initiative, so don’t hesitate to mention times when you’ve proactively maintained cleanliness or improved communal areas. Show us that you’re ready to jump in and make a difference!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Vita Student
✨Know the Company Inside Out
Before your interview, do some homework on the student accommodation provider. Understand their values, mission, and what sets them apart in Leeds. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond to help someone or resolved a difficult issue. This will demonstrate your proactive approach and ability to maintain a premium experience for residents.
✨Communicate Clearly and Confidently
As a Customer Service Assistant, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror to ensure you come across as approachable and professional.
✨Emphasise Teamwork and Cleanliness
Since maintaining cleanliness in communal areas is part of the role, be ready to discuss how you’ve contributed to a tidy environment in previous jobs. Highlight any teamwork experiences where you collaborated with others to achieve a clean and welcoming space for customers.
