Customer Service Assistant - Vita Student

Hourly Pay: £13.00
Contract (per week): 20 hours

Your Role

We are looking for a Customer Service Assistant who can commit to 20 hours per week. In a customer-facing environment, your role is to provide great customer service to our residents, being vigilant and ensuring that the building and residents are safe. You will also ensure that designated areas of the building, inside and outside, are cleaned to high standards.

Role Responsibilities

1. Single point of contact for all residents and visitors
2. Maintenance and delivery of building standards, including cleaning of public areas
3. Ensuring breakfast is set up and maintained/stocked throughout the morning to ensure every resident receives the same experience
4. Help with the planning and running of events
5. Attend to any query or incident within the residence and resolve the issue promptly
6. Daily site walks to ensure that standards are maintained
7. Maintaining organisation with students\’ parcels and mail

Benefits

1. 28 days holiday each year including the Bank Holidays (pro-rated)
2. Career progression opportunities
3. Employee discount schemes – 100s of discounts through our online benefits platform
4. Your birthday day off
5. Pension scheme
6. Team parties/events
7. Recognition programmes
8. Access to 24/7 Employee Assistance Programme

N.B. All offers of employment are subject to satisfactory pre-employment screening, which will include verification of rights to work in the UK and employment history, as well as a Disclosure and Barring Service check.

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