At a Glance
- Tasks: Prepare and serve delicious breakfasts while ensuring a clean and organised kitchen.
- Company: Join Vita Student, a leader in premium student living across the UK and Spain.
- Benefits: Enjoy 28 days paid holiday, your birthday off, and access to lifestyle perks.
- Other info: Flexible hours with opportunities for career development and recognition.
- Why this job: Be part of a vibrant team that supports student wellbeing and success.
- Qualifications: Experience in customer service and fast-paced kitchen environments is essential.
The predicted salary is between 27800 - 27800 £ per year.
Hourly Rate: £13.45
Contract: Permanent, 25 hours per week
Working Hours: Fixed shift patterns, Monday - Friday between 6am – 11am
Vita Student is launching four brand-new residences across the UK & Spain, giving students even more choice across the UK and Europe while setting a new standard for premium student living. The openings in Edinburgh, Birmingham, Newcastle and Madrid reflect Vita Student’s continued commitment to exceptional locations, contemporary design and an all‑in living lifestyle that supports both academic success and wellbeing.
As part of our premium services, we’re building a brand new team, including Customer Service Assistants to support our breakfast service. Our Breakfast Customer Service Assistants are responsible for:
- Preparing, cooking, and presenting a variety of breakfast foods in a timely manner, ensuring quality standards are met.
- Maintaining a clean and organised kitchen workspace, often requiring adherence to food safety regulations.
- Effective communication with the breakfast service team.
- Meeting & greeting residents and guests with a warm, friendly and vibrant attitude.
- Monitoring produce stock levels and communicating needs to the site manager; assisting in ordering produce to maintain appropriate inventory.
- Responding to all questions, queries and requests in a helpful manner.
- Ensuring the kitchen and breakfast areas are clean and tidy.
- Deep-cleaning specific equipment or appliances such as fridges & ovens as required.
- Replenishing refreshment stock, such as coffee beans, tea bags, milk and vending machine food products.
- Being the primary point of contact for any potential incident or emergency that may occur onsite.
Who we want to join our team…
Professional Experience- A customer service professional with a background in a fast‑paced kitchen environment.
- Well versed in kitchen regulations.
- Technologically astute.
- Excellent communication skills; English will be the primary spoken language; however, multi‑lingual skills would be warmly welcomed.
- Adaptability, creativity & positivity.
- Resilience, with an ability to effectively navigate unexpected situations.
- Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
- Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks.
Why work for Vita Student
- Holidays – 28 days paid holiday including England & Wales Bank Holidays, pro‑rata.
- Your Birthday – Employees take their birthday off work.
- Perkbox – Access to a Perkbox account for lifestyle perks.
- Royal London Pension – Vita Group contributes a financial value of 3% of salary to your pension pot.
- Parties & Events – Hosting parties and events each year.
- Recognition Programmes – Numerous recognition schemes.
- Career Development – Thorough induction and learning & development programme.
- 24/7 Employee Assistance – Confidential service offering support and guidance.
Right to Work & DBS: All offers of employment are subject to satisfactory pre‑employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship.
Breakfast Customer Service Assistant employer: Vita Student
Vita Student is an exceptional employer that prioritises the wellbeing and professional growth of its employees, offering a vibrant work culture in the heart of Edinburgh. With competitive benefits such as 28 days of paid holiday, a unique birthday leave policy, and access to a variety of lifestyle perks through Perkbox, employees are rewarded for their dedication. The company fosters a supportive environment with opportunities for career development and recognition, making it an ideal place for those seeking meaningful and rewarding employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Customer Service Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Vita Student. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Vita Student
Don't be shy about reaching out to Vita Student directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Breakfast Customer Service Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Vita Student and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Vita Student
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
