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- Tasks: Deliver a luxury cleaning service for student apartments and maintain high standards.
- Company: Vita Student, a leader in premium student accommodation.
- Benefits: Paid holidays, birthday off, perks, pension contributions, and career development opportunities.
- Why this job: Join a vibrant team and make a real difference in students' living experiences.
- Qualifications: Experience in housekeeping and good communication skills required.
- Other info: Flexible hours and a supportive multicultural environment.
The predicted salary is between 10 - 15 £ per hour.
Hourly Rate: £12.50
Contract: Permanent, 10 hours per week
Flexible Working Hours: Between 10am – 6pm, varied days
Vita Student's next-level apartment design offers a variety of studios to suit our students' lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life.
We’re expanding our housekeeping team with the appointment of an experienced Housekeeper to deliver a luxury, home-from-home cleaning service for our residents’ studio apartments whilst ensuring our premium site & facilities are maintained to the highest standards.
Our Housekeepers:
- Provide an exceptional, personalised room cleaning service to students by ensuring their studios are maintained to a clean, healthy & presentable standard.
- Work towards designated schedules, cleaning duties include but are not exclusive to; dusting, sweeping, vacuuming, anti-bacterial cleaning of surfaces and making beds.
- Ensure our facilities are being looked after respectfully by students & guests.
- Maintain the upkeep of our premium site & facilities.
- Be on hand, delivering solutions to issues or challenges that may arise.
- Be a point of contact for any potential incident or emergency that may occur onsite.
- Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
- Using a smart phone / tablet, record & manage each studio clean: each studio clean is to be photographed prior to, and at the end of each clean.
- Report any concerning behaviour of students that could be an indication of welfare concern.
- Monitor cleaning stock levels and communicate needs to the Assistant Residence Manager or Residence Manager.
- Assist in ordering stock to maintain appropriate inventory.
- Understand and follow "Control of Substances Hazardous to Health" (COSHH) regulations to protect their health and safety when using cleaning chemicals.
Who we want to join our team…
Professional Experience
- A well-versed housekeeping professional with experience in large, multi-room residence facilities such as accommodation buildings, hotels or hospitals.
- Good understanding of COSHH regulations and practices.
Personal Characteristics
- Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
- Adaptability, creativity & positivity.
- Resilience, with an ability to effectively navigate unexpected situations.
- Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.
Why work for us…
Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:
- Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28 days paid holiday including England & Wales Bank Holidays, pro-rata.
- Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.
- Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences.
- Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution.
- Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year.
- Recognition Programme(s) – We recognise and celebrate our people via numerous recognition schemes.
- Career Development – We onboard all employees by means of a thorough induction and learning & development programme.
- 24/7 Employee Assistance – All employees have access to a confidential service offering support and guidance for personal or work-related issues.
Right to Work & DBS
All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship.
Housekeeping Assistant in Birmingham employer: Vita Student
Contact Detail:
Vita Student Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Vita Student's social media and website. Understanding their vibe will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience.
✨Tip Number 3
Show off your tech skills! Since the role involves using technology for cleaning management, be ready to discuss any relevant experience you have with apps or software that can make your job easier.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the team or the role. It shows you're genuinely interested and helps you figure out if it's the right fit for you.
We think you need these skills to ace Housekeeping Assistant in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in housekeeping. Mention any previous roles in similar environments, like hotels or accommodation facilities, to show us you’ve got what it takes!
Show Off Your Skills: We want to see your communication skills shine! Use clear and concise language in your application, and don’t forget to mention any tech-savviness you have, as we rely on various systems to keep things running smoothly.
Be Yourself: Let your personality come through in your application! We value adaptability, creativity, and positivity, so share examples of how you've navigated unexpected situations in the past. We love a good story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Vita Student. We can’t wait to hear from you!
How to prepare for a job interview at Vita Student
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Housekeeping Assistant. Familiarise yourself with tasks like dusting, vacuuming, and adhering to COSHH regulations. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since communication is key in a multi-cultural environment, be prepared to demonstrate your ability to interact effectively. Share examples from your past experiences where you successfully communicated with diverse teams or resolved conflicts. This will highlight your adaptability and people skills.
✨Be Ready for Flexibility Questions
Given the flexible working hours, expect questions about your availability. Be honest about your schedule and express your willingness to adapt. Mention any previous roles where you had to adjust your hours or tasks, showing that you can handle unexpected situations with ease.
✨Bring Your Tech A-Game
As technology plays a big role in housekeeping operations, brush up on any relevant software or apps you might need to use. If you've used similar systems before, share those experiences. This will demonstrate that you're not just a cleaning whiz but also tech-savvy and ready to embrace new tools.
