Bartender

Bartender – House of Social, Manchester

Hourly Rate: £12.21

Hours Per Week: Zero hour contract

Working Patterns: Our Bartenders work collaboratively throughout the working week Tuesday – Sunday. Shifts can start as early as 7am and finish as late as 2am

Days and hours will rotate weekly subject to demands and team availability.

House of Social Food Hallis Manchester’s newest and most exciting food hall. A collection of five independent kitchens, serving food and drink to suit every taste and time. We’re looking for an accomplished Supervisor to provide leadership support, steering the on-site team to deliver to our premium standards.

Located on two levels of Vita Group’s purpose builtstudent accommodation conceptHouse of Social, the new venuespans 12,000 square feetof brand new dining and drinking space.

Our Bartender’s

Provide an exceptional & personalised service to residents and customers by anticipating and delivering to their needs. Playing a key role in the success of our luxury apartment building and foodhall, our bar team have the opportunity to embrace their creativity, bring fresh ideas to the table, and make their mark on an exciting venture that redefines the standard of student living and social drinking & dining in the city.

• Provide high-quality bar service, ensuring guest satisfaction, and maintaining a luxurious bar environment

• Develop and maintain in-depth knowledge of the menu and offerings to answer guest inquiries, provide recommendations, and enhance their dining experience.

• Mix ingredients to make cocktails, spirits, and non-alcoholic drinks

• Prepare and serve high-quality coffee and hot drinks: This includes brewing, steaming, and crafting specialty drinks with precision and consistency.

• Take orders, serve drinks, and recommend drinks based on customer preferences.

• Deliver exceptional Customer Service. Serve drinks to guests in a timely manner and proactively attend to their needs, ensuring a seamless and enjoyable experience.

• Ensure all guests have a unique and memorable experience by delivering top-tier customer service throughout their visit.

• Accurately process all guest orders through the till systems, issue bills, and handle payment transactions with attention to detail.

• Keep the bar clean, stocked, and organised. Assist with regular health and safety checks, maintain cleanliness, and uphold the highest standards of hygiene and safety in the bar area.

• Complete set-up, handover, and close-down duties to a high standard, ensuring the workspace is always ready for the next shift or service.

Additional Responsibilities: Our Bar Assistants are responsible for delivering a multitude of additional tasks, including:

• Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard.

• Be a point of contact for any potential incident or emergency that may occur onsite.

• Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.

Who We’re Looking For….

House of Social boasts 5 individual kitchens, delivering variety and luxury food and drink offerings to our guests. Our aim is to guarantee the best social experience to all customers and our House of Social Student residents. Our Bartenders play a critical role ensuring seamless operations. We are looking for:

Professional Experience

• An experienced Bartender, well-versed in delivering premium experiences to residents & guests.

• Experienced cocktail mixologist

• Barista experience would be a welcomed contribution.

• Event management experience would be a significant advantage, however full training is provided.

• Our operations run seamlessly with the support of a variety of technology systems and software; our Bar Assistants must be technologically astute.

Personal Characteristics

• House of Social operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.

• Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.

• Strong organisational and leadership qualities with an ability to remain calm under pressure.

• Adaptability, creativity & positivity.

• Resilience, with an ability to effectively navigate unexpected situations.

• Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.

Why work for us…….

Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:

Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Bartender’s will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.

Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.

Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!

Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.

Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.

Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.

Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.

24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.

Important

Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.

All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.